Epson U11, U12 RESET, rJI) I=], If your computer still does not respond, you can reset it using the, 3.Did you enter the correct password? See “Password Problems,” below

2.If you have just made a change in your system configuration, your computer may take a few minutes to complete its power-on diagnostics. The first time you turn on your computer after making such a change, it can take several minutes to finish its self test, depending on what you changed. If the computer does not display the operating system prompt after five minutes, press the RESET button and try again. If that doesn’t work, insert your main operating system diskette in drive A and press the RESET button. If the computer still does not boot, contact your Epson dealer.

3.Did you enter the correct password? See “Password Problems,” below.

4.Could your software be causing the problem? If you are running an application program, see “Software Problems,” later in this chapter.

5.The problem could be caused by your keyboard. See “Keyboard Problems,” later in this chapter.

6.If you want to stop whatever the computer is doing and return to the MS-DOS command prom t, hold down the

[cbl key and press [8nak) (or press c!i . See Chapter 1 for more information on stopping a command or program.

7.If your computer still does not respond, you can reset it using the t5cm [rJI) I=] command or the RESET button. See “Resetting Your Computer” in Chapter 1 for more information.

8.If resetting the computer does not work, turn off the computer and wait at least 10 seconds. If you do not have a hard disk drive, insert your main operating system diskette in drive A; then turn on the computer. It should load the operating system.

Troubleshooting 7-7