Solutions to Problems with the Remote Control
If the projector does not respond to remote control commands, try the following solutions:
•Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
•Make sure you are operating the remote control within the reception angle and range of the projector.
•Make sure the projector is not warming up or shutting down.
•Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
•Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.
•If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off.
•If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors).
•If you lose the remote control, you can order another one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Optional Equipment and Replacement Parts
Remote Control Operation
Projector Feature Settings - Settings Menu
Related tasks
Replacing the Remote Control Batteries
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or
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