176
176 |Solving Problems
Checking Error Messages and Lights

The control panel includes various lights and an LCD display to indicate the

status of the printer:

When your paper runs out, ink is low, or a problem occurs, a message

appears on the LCD display, and the lights on the control panel come on or

flash. The following table lists the messages in alphabetical order and

includes an explanation and instructions for correcting the problem.

LCD
display
power
light and
button
Pause/reset
light and button
Ink
light
Left arrow or paper
source button
Paper
light
Menu button
Paper feed up button
Paper feed down button
OK button
Paper cut
button
Ink open button
Print head
cleaning button
Paper release (ePlaten)
light and button
Message Explanation Response
BORDERLESS ERROR
LOAD A SUPPORTED PAPER
SIZE OR LOAD PAPER
CORRECTLY
The borderless setting is
selected and paper that doesn’t
support borderless printing is
loaded.
Press to cancel the print job. Change
the setting in the printer driver or load
different paper.
The sheet size is not
recognized.
Make sure the paper is flat.
Paper is not loaded correctly. Make sure paper is loaded correctly.
CALL FOR SERVICE An error has occurred.
The number 3000 indicates that
the power cord is not
connected correctly.
Note the error number, then turn the printer
off. Then check the power cord connection
at both ends and turn it back on. If the
message remains after restarting the printer
several times, contact your service provider
as described on page 13.
CANNOT OPEN INK COVER Something is obstructing the
indicated ink cover.
Remove the obstruction and press the
button again.