Eton YB550 operation manual Service Information, ONE Year Limited Warranty, United States Canada

Models: YB550

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Y B 5 5 0 P E O P E R AT I O N M A N U A L

10 SERVICE INFORMATION

You may contact the Etón Service Department for additional information or assistance by calling toll-free Monday through Friday, 8:30am - 4:00pm Pacific Standard Time:

1-800-872-2228 (United States)

1-800-673-1648 (Canada)

Call for a Return Authorization prior to shipping your unit. Should you want to return your unit for service, pack the receiver carefully using the original carton or other suitable container. Write your return address clearly on the shipping carton and on an enclosed cover letter describing the service required, symptoms or problems. Also, include your daytime telephone number and a copy of your proof of purchase. The receiver will be serviced under the terms of the Etón Limited Warranty and returned to you.

ONE YEAR LIMITED WARRANTY

Etón warrants to the original purchaser this product shall be free from defects in material or workmanship for one year from the date of original purchase. During the warranty peri- od Etón or an authorized Etón service facility will provide, free of charge, both parts and labor necessary to correct defects in material and workmanship. At their option, Etón may replace a defective unit.

(1)Complete and send in the Warranty Registration Card within ten (10) days of purchase.

(2)Call Etón or the nearest authorized service facility, as soon as possible after discovery of a possible defect. Have ready:

(a)the model and serial number.

(b)the identity of the seller and the approximate date of purchase.

(c)a detailed description of the problem, including details on the electrical connection to associated equipment and the list of such equipment.

(3)Etón will issue a Return Authorization number and the address to which the unit can be shipped. Ship the unit in its original container or equivalent, fully insured and ship- ping charges prepaid. Correct maintenance, repair, and use are important to obtain proper performance from this product. Therefore carefully read the Instruction Manual. This warranty does not apply to any defect that Etón determines is due to:

(1) Improper maintenance or repair, including the installa- tion of parts or accessories that do not conform to the quality and specification of the original parts.

(2) Misuse, abuse, neglect or improper installation.

(3) Accidental or intentional damage.

(4) Battery leakage.

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Eton YB550 operation manual Service Information, ONE Year Limited Warranty, United States Canada