If the product is serviced by a distributor who did not import the unit, there may be a charge for service, even if the product is within the warranty period.
Freight to the factory is your responsibility. Return freight within the United States (U.S.A.) is included in the warranty. If you have purchased your Krell product out- side the U.S.A. and wish to have it serviced at the factory, all freight and associated charges to the factory are your responsibility. Krell will pay return freight to the
Krell is not responsible for any damage incurred in transit. Krell will file claims for damages as necessary for a product damaged in transit to the factory. You are responsible for filing claims for shipping damages during the return shipment.
Krell does not supply replacement parts and/or products to the owner of the prod- uct. Replacement parts and/or products will be furnished only to the distributor performing service on this product on an exchange basis only; any parts and/or products returned to Krell for exchange become the property of Krell.
No expressed or implied warranty is made for any Krell product damaged by acci- dent, abuse, misuse, natural or personal disaster, or unauthorized modification.
Any unauthorized voltage conversion, disassembly, component replacement, perforation of chassis, updates, or modifications performed to the product will void the warranty.
The operating voltage of the product is determined by the factory and can only be changed by an authorized Krell distributor or at the factory. The voltage for this product in the U.S.A. cannot be changed until six months from the original pur- chase date.
In the event that Krell receives a product for warranty service that has been modi- fied in any way without Krell authorization, all warranties on that product will be void. The product will be returned to original factory layout specifications at the owner’s expense before it is repaired. All repairs required after the product has been returned to original factory specifications will be charged to the customer, at current parts and labor rates.
All operational features, functions, and specifications and policies are subject to change without notification.
To register your product for warranty benefits, please complete and return the
Warranty Registration Card enclosed in the shipping box within 15 days of pur-
chase. Thank you.
