Fisher & Paykel Active Smart Problem Solving Checklist, Possible Causes, What to do, Ice buildup

Models: Active Smart

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Ice buildup

Problem Solving Checklist

Problem

Possible Causes

What to do

Sides of cabinet are warm

This is normal

Condensation on outside of refrigerator

Not unusual during periods of high humidity

Wipe dry

Condensation inside fresh food compartment

Frequent or long door openings

Minimise door openings

 

 

Door gasket leaking

Check that gasket is sitting flat and

 

sealing tightly

 

 

Not unusual during

Wipe dry

periods of high humidity

 

 

 

Ice buildup

Freezer door not closing tightly

Move items in freezer so door can close

inside freezer

 

tightly

compartment

 

Check and clean door gasket seal

 

 

Taste or odor in

Transfer of odor/taste from strong

Wrap or cover strong smelling foods

ice cubes

smelling foods

 

Door handles out

With time and usage, movement

See Installation: four alignment essential

of alignment

may occur

requirements – Stability instructions

Tray/bin does not

Packaging trapped

Check to ensure no food or packaging is

slide in and out

 

trapped behind the tray/bin

evenly

 

 

Runners not extending fully

Holding onto sides of tray/bin, extend the

 

 

 

runners fully by using a firm pull – this

 

 

will reset the runner.

 

 

 

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Fisher & Paykel Active Smart Problem Solving Checklist, Possible Causes, What to do, Ice buildup, inside freezer, evenly