Manuals / Fisher & Paykel / Kitchen Appliance / Microwave Oven

Fisher & Paykel OB60SL11 Troubleshooting chart, Problem, Possible causes, What to do, General

Models: OB60SL11 OB60SL9

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Troubleshooting

Troubleshooting

Troubleshooting chart

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If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed or persists, call your Authorised Repairer or Customer Care.

Problem	Possible causes	What to do
General
The oven does not work.	No power.	Check that the mains power
		supply (wall switch) is turned
		on, the fuse has not tripped
		and there is no power outage in
		your area.

The oven does not work but the display is lit.

The oven is set for automatic	See ‘Automatic cooking’ for
cooking.	instructions.

The lights do not come on when I open the oven door.

The oven light bulb(s) have blown.

The door is not correctly fitted.

Replace the light bulb(s). See ‘Care and cleaning’ for instructions.

See ‘Care and cleaning’ for instructions on fitting the door correctly.

The oven is in Sabbath setting and the ‘Light off’ option has been saved.

To quit Sabbath setting, press and hold the cancel button. See ‘User preference settings’ for instructions on changing the ‘Light off’ option.

The temperature	The control panel is locked.	Press and hold the select or
indicator is blank and		cancel button to unlock the
the dials and buttons are		control panel.
unresponsive.

The oven is not heating.	The door is not properly closed	The heating elements are
	or it is opened too frequently	disabled while the door is open.
	during cooking.	Make sure the door is properly
		closed and avoid opening it
		frequently during cooking.

A glass pane in the oven door has cracked, chipped, or shattered.

Incorrect cleaning or the edge of the glass hitting against something.

You must NOT use the oven. Call your Authorised Repairer or Customer Care.

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Fisher & Paykel OB60SL11 Troubleshooting chart, Problem, Possible causes, What to do, General, The oven does not work

Contents

Built-in Oven User guideNZ AU GB IE OB60SL9 & OB60SL11 modelsPage Refer to your ‘Quick start guide’ for information on Page SAVE THESE INSTRUCTIONS ContentsPage Safety and warnings Failure to follow this advice may result in death or electrical shockElectrical Shock Hazard Turn the oven off at the wall before replacing the oven lampFire Hazard Hot Surface Hazard Accessible parts may become hot when in use Safety and warnings Cut Hazard Take care - some edges are sharpFailure to use caution could result in injury or cuts Household appliances are not intended to be played with by children Important safety instructionsImportant safety instructions Important safety instructions Clean only the parts listed in this manual Important safety instructionsDo not use a steam cleaner to clean any part of the oven Important safety instructions14 Cooking guide Before you startGeneral guidelines BAKING Cooking guideShelf Position Guide ROASTINGCooking guide If you wish to finish cooking using the residual heat in the ovenGRILLING Shelf Position GuideOven functions dishes where initial crisping of the outside is desired eg pork bellyDepending on your model, you may only have some of these functions BakeFan Bake 18 Oven functionsfan plus upper outer and lower elements GrillFan Grill Oven functionsfan plus upper inner and outer elements Fan ForcedPastry Bake 20 Oven functionsfan plus lower element RoastOven functions Warm Self Cleanthis is not a cooking function Proving breadFood Cooking ChartsShelves BAKINGShelf Cooking ChartsTemp C Time minsFood Cooking ChartsShelves FoodShelf Cooking ChartsTemp C Time minsFood Cooking ChartsShelves GRILLINGShelf Cooking ChartsTemp C Time minsAutomatic cooking Set the cooking timeSet the stop time When automatic cooking is set Select function and temperatureWhen the stop time is reached To cancel automatic cookingUsing the meat probe Using the meat probe some models onlyUsing the meat probe some models only Tips for using the meat probeOnly use the probe with fully defrosted food Using the rotisserie kit Using the rotisserie kit Take care, the forks are sharpTwist the handle off. It must not be left in the oven 4 Select a function. For best results we recommend using Fan Grill Using the rotisserie kitWhen you have finished using the rotisserie Using the rotisserie kitTips for using the rotisserie Cancelling the rotisserieHow to change preference settings User preference settingsSetting User preference settingsTEMPERATURE SCALE SABBATH SETTINGSabbath setting While your oven is in Sabbath settingHow to set Sabbath setting To quit Sabbath setting Sabbath settingManual cleaning 40 Care and cleaningNever use a steam cleaner Never use cleaning products with a chlorine or acidic baseManual cleaning Care and cleaningClean with a solution of mild steel cleaner and polishManual cleaning Care and cleaningbefore a Self Clean cycle What?Manual cleaning Care and cleaningClean after every use to avoid contamination What?Removing the side racks and catalytic panels some models only Care and cleaningRemove all the shelves Remove both side racksRefitting the side racks and catalytic panels Care and cleaningDrop-down upper element OB60S9 model only Remove the catalytic panelsReplacing the oven light bulbs Care and cleaningChanging the bulb Turn the oven off at the wall before continuingRemoving and refitting the oven door Care and cleaningTo remove the door To refit the doorRemoving the door glass panes for cleaning Care and cleaningCare and cleaning Remove the inner paneRemove the middle pane After cleaning, replace the door glass panes Care and cleaningReplace the middle pane OB60SL9 models only Replace the middle pane OB60SL11 models onlyCare and cleaning Replace the inner pane OB60SL11 models onlyReplace the inner pane OB60SL9 models only Using the Self Clean function OB60SL11 models only To start a Self Clean cycleDo not use oven cleaners, any degreasing cleaners, or oven liners During the Self Clean cycle Using the Self Clean function OB60SL11 models onlyUsing the Self Clean function When a Self Clean cycle has finishedTo cancel a Self Clean cycle Troubleshooting chart TroubleshootingProblem The lights do not come on when I open the oven doorProblem Troubleshootingwhen I select a function set temperature but theProblem Troubleshootingtemperature dials halos Possible causesProblem TroubleshootingSelf Clean function During a Self CleanProblem TroubleshootingSelf Clean function I have cancelled a Self Clean cycle but cannot use the ovenWhat to do if an alert code is displayed Alert codesAlert code Alert codesPossible causes What to doBefore you call for service or assistance Warranty and servicePage Page Page F&P PN - 590476 B NZ AU GB IE05.2013 Copyright Fisher & Paykel 2013. All rights reserved