Customer Assistance

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review?

Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving:

•a non-Ford product

•a non-Ford dealership

•sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

•a request for reimbursement of consequential expenses unless a service or product concern is being reviewed

•items not covered by the New Vehicle Limited Warranty (including maintenance and wear items)

•alleged personal injury/property damage claims

•cases currently in litigation

•vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

•vehicles with non-U.S. warranties

Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle.

Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

Board membership

The Board consists of:

•Three consumer representatives

•A Ford or Lincoln Mercury dealership representative

Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen

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Ford AM/FM stereo manual What kinds of cases does the Board review?, Board membership
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AM/FM stereo specifications

The Ford AM/FM stereo has long been a staple of the automotive audio experience, providing drivers and passengers with access to a variety of entertainment options while on the road. Over the years, Ford has evolved its stereo systems to incorporate advanced technologies and features that enhance sound quality, connectivity, and user convenience.

At its core, the Ford AM/FM stereo is designed to capture both AM and FM radio signals, allowing users to listen to a wide range of stations, from music to talk shows and news broadcasts. The stereo features a high-quality tuner that ensures clear reception, even in remote areas with weaker signals. Many models also include digital signal processing, which enhances audio clarity and makes for a more immersive listening experience.

One of the standout features of Ford's stereos is the integration of Bluetooth technology. This allows users to wirelessly connect their smartphones to the stereo system for hands-free calling and streaming music. With Bluetooth, drivers can enjoy their favorite playlists, podcasts, or audiobooks without taking their eyes off the road. Additionally, Ford's stereos often support popular voice recognition systems, enabling a seamless interaction with voice commands.

Another key characteristic is the availability of USB ports and auxiliary inputs. These features allow users to connect portable devices directly to the stereo for easy access to digital music files. Some of the more advanced systems even support smartphone integration platforms like Apple CarPlay and Android Auto, making it possible to access apps, navigation, and other smartphone features directly from the stereo display.

Sound quality is also a priority. Ford often incorporates premium audio packages developed in partnership with renowned audio brands, resulting in a powerful and clear sound experience. Features like equalizers and subwoofer controls allow users to customize the audio output to their liking, ensuring that everyone can enjoy their favorite tunes in the best possible quality.

In summary, the Ford AM/FM stereo system is a blend of classical radio features and modern technology enhancements. With Bluetooth connectivity, USB inputs, smartphone integration, and high-fidelity sound options, drivers can enjoy a comprehensive audio experience that keeps them entertained on every journey. Whether commuting to work or taking a road trip, the Ford AM/FM stereo has the versatility and performance to meet the needs of today’s drivers.
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