Chapter 7: Support

How can I change the boot sequence between a PCI SCSI card and the FastTrak disk array?

Since all PCI devices are PnP, it is difficult to determine which device is addressed first. Some newer motherboard BIOSes have advanced options that identify devices and allow you to select which device will be assigned resources first. Otherwise you may have to physically switch the device cards on the PCI slots so that the boot device is in the highest priority slot number, as described in the previous answer.

Post-Installation

Why can't I see the drives on the FastTrak Controller card under FDISK?

You have not created a disk array yet. If no disk array has been created, the system will not recognize drive(s) attached to the FastTrak card.

Why can't I log into WebPAM over the network?

Verify that you have the correct IP address for the Host PC where the FastTrak controller card is installed.

If you checked the Local Monitoring Only option when you installed WebPAM, you can only access WebPAM from the Host PC. To obtain network access, reinstall WebPAM and be sure you do NOT check the Local Monitoring Only option. See “Install WebPAM” on page 15.

Performance Tips

Here are some tips that may optimize performance in a RAID 0 striped disk array. If you are using an audio/video-editing card, we also recommend reviewing your card's documentation for additional information.

Use FastTrak array as D: or other non-bootable drive in a striped disk array

For Audio/Video editing, keep the original system boot drive on the standard IDE controller as C: drive. Partitioning software will see the disk array as one physical drive, D: or later. This will prevent file fragmentation and provide better accessibility to the disk array.

Re-Configure PCI Latency Setting

The PCI Latency setting appears in some Motherboard BIOS. The setting governs how much time is allocated to service each PCI slot. Promise recommends a value of 64. An optimal value will vary from system to system.

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Promise Technology TX2300, TX2200 user manual Post-Installation, Performance Tips

TX2300, TX2200 specifications

Promise Technology, a leader in data storage solutions, has made significant strides with its TX2200 and TX2300 series of storage solutions. These two products represent a powerful combination of performance, capacity, and reliability for users needing robust data management systems.

The Promise TX2200 and TX2300 are built to cater to the demanding requirements of businesses needing scalable and efficient storage solutions. Both models are designed with a focus on high-speed performance, making them suitable for various applications, including video editing, cloud storage, and large-scale data management.

One of the standout features of the TX2200 and TX2300 is their impressive capacity. With support for multiple hard drives and SSDs, these systems can be configured to hold massive amounts of data. This expansive capacity is crucial for enterprises that generate or manage large quantities of information, ensuring that data can be stored securely and efficiently.

In terms of performance, the TX2200 and TX2300 are equipped with advanced RAID technology. This ensures that data is not only stored securely but also accessible at high speeds. The models support various RAID configurations, allowing users to choose between optimal performance and redundancy depending on their needs. This flexibility is vital for organizations that prioritize both speed and data security.

The architecture of the TX2200 and TX2300 models also incorporates cutting-edge technologies that enhance their functionality. For example, they come with intuitive management software that simplifies the monitoring and management of storage resources. This software provides real-time insights into system performance and health, empowering administrators to make informed decisions about their data management strategies.

Another notable characteristic of these models is their cost-effectiveness. By utilizing efficient power management technologies, the TX2200 and TX2300 reduce energy consumption, leading to lower operational costs for businesses. Additionally, their robust build quality ensures longevity, reducing the need for frequent replacements.

Moreover, both models are compatible with various operating systems, making them versatile for different environments. They also support connectivity options like USB, Fibre Channel, and Ethernet, facilitating easy integration into existing IT infrastructures.

In summary, the Promise Technology TX2200 and TX2300 series stand out in the market for their combination of capacity, performance, and advanced management features. With a keen focus on both speed and reliability, these storage solutions cater to the evolving needs of modern enterprises, helping to streamline data management in an increasingly digital world.