Chapter 7: Support
105
How can I change the boot sequence between a PCI SCSI card and the
FastTrak disk array?
Since all PCI devices are PnP, it is difficult to determine which device is
addressed first. Some newer motherboard BIOSes have advanced options
that identify devices and allow you to select which device will be assigned
resources first. Otherwise you may have to physically switch the device
cards on the PCI slots so that the boot device is in the highest priority slot
number, as described in the previous answer.
Post-Installation
Why can't I see the drives on the FastTrak Controller card under FDISK?
You have not created a disk array yet. If no disk array has been created, the
system will not recognize drive(s) attached to the FastTrak card.
Why can't I log into WebPAM over the network?
Verify that you have the correct IP address for the Host PC where the
FastTrak controller card is installed.
If you checked the Local Monitoring Only option when you installed
WebPAM, you can only access WebPAM from the Host PC. To obtain
network access, reinstall WebPAM and be sure you do NOT check the Local
Monitoring Only option. See “Install WebPAM” on page 15.
Performance Tips
Here are some tips that may optimize performance in a RAID 0 striped disk array.
If you are using an audio/video-editing card, we also recommend reviewing your
card's documentation for additional information.
Use FastTrak array as D: or other non-bootable drive in a striped disk array
For Audio/Video editing, keep the original system boot drive on the standard
IDE controller as C: drive. Partitioning software will see the disk array as one
physical drive, D: or later. This will prevent file fragmentation and provide
better accessibility to the disk array.
Re-Configure PCI Latency Setting
The PCI Latency setting appears in some Motherboard BIOS. The setting
governs how much time is allocated to service each PCI slot. Promise
recommends a value of 64. An optimal value will vary from system to
system.