Chapter 7: Support

Limited Warranty

Promise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the delivery of the product to the original end user:

a)the product will conform to Promise’s specifications;

b)the product will be free from defects in material and workmanship under normal use and service.

This warranty:

a)applies only to products which are new and in cartons on the date of purchase;

b)is not transferable;

c)is valid only when accompanied by a copy of the original purchase invoice.

d)Is not valid on spare parts, fans, and power supplies

This warranty shall not apply to defects resulting from:

a)improper or inadequate maintenance, or unauthorized modification(s), performed by the end user;

b)operation outside the environmental specifications for the product;

c)accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance by anyone other than a Promise or a Promise-authorized service center.

Disclaimer of other warranties

This warranty covers only parts and labor, and excludes coverage on software items as expressly set above.

Except as expressly set forth above, Promise DISCLAIMS any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability, non-infringement, or otherwise. Promise makes no warranty or representation concerning the suitability of any product for use with any other item. You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used.

Promise DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.

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Promise Technology TX2300, TX2200 user manual Limited Warranty, Disclaimer of other warranties

TX2300, TX2200 specifications

Promise Technology, a leader in data storage solutions, has made significant strides with its TX2200 and TX2300 series of storage solutions. These two products represent a powerful combination of performance, capacity, and reliability for users needing robust data management systems.

The Promise TX2200 and TX2300 are built to cater to the demanding requirements of businesses needing scalable and efficient storage solutions. Both models are designed with a focus on high-speed performance, making them suitable for various applications, including video editing, cloud storage, and large-scale data management.

One of the standout features of the TX2200 and TX2300 is their impressive capacity. With support for multiple hard drives and SSDs, these systems can be configured to hold massive amounts of data. This expansive capacity is crucial for enterprises that generate or manage large quantities of information, ensuring that data can be stored securely and efficiently.

In terms of performance, the TX2200 and TX2300 are equipped with advanced RAID technology. This ensures that data is not only stored securely but also accessible at high speeds. The models support various RAID configurations, allowing users to choose between optimal performance and redundancy depending on their needs. This flexibility is vital for organizations that prioritize both speed and data security.

The architecture of the TX2200 and TX2300 models also incorporates cutting-edge technologies that enhance their functionality. For example, they come with intuitive management software that simplifies the monitoring and management of storage resources. This software provides real-time insights into system performance and health, empowering administrators to make informed decisions about their data management strategies.

Another notable characteristic of these models is their cost-effectiveness. By utilizing efficient power management technologies, the TX2200 and TX2300 reduce energy consumption, leading to lower operational costs for businesses. Additionally, their robust build quality ensures longevity, reducing the need for frequent replacements.

Moreover, both models are compatible with various operating systems, making them versatile for different environments. They also support connectivity options like USB, Fibre Channel, and Ethernet, facilitating easy integration into existing IT infrastructures.

In summary, the Promise Technology TX2200 and TX2300 series stand out in the market for their combination of capacity, performance, and advanced management features. With a keen focus on both speed and reliability, these storage solutions cater to the evolving needs of modern enterprises, helping to streamline data management in an increasingly digital world.