Fortress Bridge: Monitoring and Diagnostics
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5.5.3 Flushing the Host MAC Database
The Fortress Bridge maintains a database of the MAC
addresses of devices in the unencrypted zone. You can flush
the HOST MAC DATABASE:
1Log on to the Bridge GUI admin account and choose
DIAGNOSTICS from the menu on the left.
2At the bottom of the DIAGNOSTICS screen, click the FLUSH
HOST MAC DATABASE button.
3Click OK on the confirmation system dialog. The Bridge
resets all connections to the unencrypted zone.
5.5.4 Generating a Diagnostics File
To assist in diagnosing a problem with your Bridge, the
Customer Support team at Fortress Technologies may request
that you generate a diagnostics file. Diagnostics files encrypt
the information collected from the Bridge, so the file can be
securely sent to Fortress Support as an e-mail attachment.
1Log on to the Bridge admin account and access this page:
http://<IP_address>/support_package.html
where <IP_address> is the Bridge’s IP address.
2On the system dialog, choose to save the file, support.pkg.