Problem

Possible Cause

Probable Correction

 

A few water drops fall to

Normal condensation on the door or

 

the floor when you open the

 

door to take out ice from

some water together with ice. Take

 

care when you take out ice.

 

ice storage bin.

 

 

Water is leaking

Water supply connection

Tighten fitting. See “Connecting the

from the unit.

leaking.

Water Line”.

 

Nut of water drain hole

Tighten the nut.

 

leaking.

 

 

 

Drain hose connection

Tighten fitting. See “Connecting the

 

leaking.

Drain”.

 

 

Check if the water supply pressure is

Cubes are partially

 

below 20 psig.

 

Check water supply; filter may be

formed or are

Not enough water in the

white at the

water sump.

restricted.

bottom.

 

Check for a water leak at the water sump.

 

 

Check if water inlet valve is restricted.

The ice cubes are

 

 

incomplete when

The sprinkler is blocked.

Clean it; see “Interior Cleaning”.

being dumped.

 

 

Noise during

The feet are not leveled and

Level and lock the feet. See “Leveling

locked.

the Ice Maker”.

operation

Certain sounds are normal.

See “Normal Sounds”.

 

 

The electricity is off.

Reconnect the power supply line.

The ice maker

The room temperature is

Cut off the electricity; let the ice maker

stop working till the temperature

stops suddenly

out of the stated range.

returns within the stated range.

while making ice.

 

The ventilation louvers are

Remove the obstruction.

 

 

covered.

 

 

The body of the

The grounding line isn’t in

Use a socket meeting the required

ice maker is

the socket.

electrical standard.

electrified.

 

 

Scale occurs

The hardness of the water is

Use a water-softening device installed

frequently inside

too high.

in front of the water inlet valve.

the machine.

 

 

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Franklin Industries, L.L.C FIM120, FIM90 user manual Problem Possible Cause Probable Correction