TROUBLESHOOTING

Before Calling for Service

If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the problem persists, check the TROUBLESHOOTING GUIDE below and on the following page. The problem could be something very simple which can be solved without a service call.

Troubleshooting Guide

Problem

Possible Cause

Probable Correction

 

The ice maker is unplugged.

Plug the ice maker in.

 

 

Replace fuse. If it happens again, call

 

The fuse is blown.

for service to check for a short circuit

The machine

 

in the ice maker.

doesn’t operate.

The ice maker power

Turn the ice maker power switch ON.

 

switch is OFF.

 

 

 

The ice storage bin is full of

Remove some ice; make sure the

 

ice.

ice-full sensor is free of ice.

The water doesn’t

The water supply tap is

Turn on the water supply tap.

turned off.

feed in after the ice

 

The water supply line is not

 

maker starts.

Reconnect the water supply line.

 

connected properly.

 

 

The bin should fill up and

 

 

the machine shut off in

Clean the condenser.

 

9-14 hours. If not, the

 

 

 

condenser may be dirty.

 

 

The bin drain may be

Clean out the drain; check the

Machine makes

partially restricted.

installation.

ice, but ice storage

The airflow to the ice

Check the installation.

bin does not fill up

maker may be obstructed.

 

with ice.

The ambient temperature

 

 

 

 

and water temperature are

 

 

high, or machine is near

Check the installation.

 

some heat source.

 

 

 

 

 

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Franklin Industries, L.L.C FIM90, FIM120 user manual Before Calling for Service, Problem Possible Cause Probable Correction