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Problems and Solutions
Problem Solution
No face is detected.
The subject ’s face is obscured by s unglasses, a ha t, long hair, or other o bjects: Remove the o bstructions.
The subject ’s face occupies onl y a small area of th e frame: Change the compositio n so that the sub-
ject’s face occupies a larger area of the frame (P 37).
The subject ’s head is tilted or hori zontal: Ask the subjec t to hold their head straight.
The camera is tilte d: Keep the camera level (P 18).
The subject ’s face is poorly lit: Sh oot in bright light.
Wrong subject is se-
lected.
The selected subject is closer to the center of the frame than the main subje ct. R ecompose the
picture or turn face detection off and frame the pic ture using focus lock (P 37).
The flash does not fire.
The flash is lower ed: Raise the flash (P 40).
The flash is not ava ilable in the cu rrent shootin g mode: Choose a diff erent shooting mode (P 22).
The camera is in sup er macro or cont inuous shooti ng mode: Turn super macro and continuous shooting
modes off (P 39).
The battery is ex hausted: Charge the bat tery or insert a fully-charged sp are battery (P 9).
The camera is in sil ent mode: Turn silent mode off (P 101).
The flash is not ra ised: Raise the flash (P 40).
Some flash modes are
not available.
The desired fla sh mode is not avail able in the cur rent shooting m ode: Choose a different sho oting mode
(P 22).
The camera is in sil ent mode: Turn silent mode off (P 101).
The flash does not fully
light the subject.
The subject is not i n range of the fl ash: Position the subject in rang e of the flash (P 124).
The flash window i s obstructe d: Hold the camera correc tly (P 18).
Fast shutter speed s elected: Cho ose a slower shutter speed (P 34, 35).
Pictures are blurred.
The lens is dirt y: Clean the lens (P 111).
The lens is blocked : Keep objects away from the le ns (P 18).
s is displayed duri ng shooting and t he focus frame i s displayed in re d: Check focus before shooting
(P 118).
k is displayed duri ng shooting: Use the f lash or a tripod (P 41).