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Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
No power.
Nothing happens when
I press the “Playback”
button.
Power cuts out during
operation.
Batteries run out
quickly.
No photograph is taken
when the Shutter
button is pressed.
Can’t use the flash.
The playback image is
too dark even though
the flash was used.
The image is blurred.
There is speckling on
the image.
Can’t format the xD-
Picture Card.
iThe batteries have run out.
iThe batteries are loaded backwards.
iThe battery cover is not closed
properly.
iThe AC power adapter plug has come
out of the power outlet.
Lens cover is opened.
The batteries run out.
iYou are using the camera in extremely
cold conditions.
iThe terminals are soiled.
iThe batteries get un-rechargeable.
iNo xD-Picture Cardis inserted.
iThe xD-Picture Cardis fully recorded.
iThe xD-Picture Cardis not formatted.
iThe xD-Picture Card contact area is
soiled.
iThe xD-Picture Cardis damaged.
iThe Auto power off function has
switched the camera off.
iThe batteries run out.
iThe flash is set to Suppressed Flash
mode.
iYou pressed the Shutter button while
the flash was charging.
iThe batteries run out.
iThe Subject is too far away.
iYour finger was covering the flash.
iThe lens is dirty.
iThe photographed subject was too
dark.
iYou photographed scenery with Macro
mode selected.
iYou took a close-up shot without
selecting Macro mode.
iYou are shooting a subject that is not
suited to autofocusing.
The shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
The xD-Picture Card contact area is
soiled.
iLoad new or fully charged batteries.
iLoad the batteries in the correct
direction.
iClose the battery cover correctly.
iPlug the adapter back in.
Close the lens cover.
Load new or fully charged batteries.
iPut the batteries in your pocket or
another warm place to heat them and
then load them into the camera just
before you take a picture.
iWipe the battery terminals with a
clean, dry cloth.
iLoad new batteries.
iInsert an xD-Picture Card.
iInsert a new xD-Picture Cardor erase
some unwanted frames.
iFormat the xD-Picture Card.
iWipe the xD-Picture Card contact
area with a clean dry cloth.
iInsert a new xD-Picture Card.
iTurn the camera on.
iLoad new or fully charged batteries.
iSet the Flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash
cannot be used in some modes).
iWait until the flash has finished
charging before pressing the Shutter
button.
iLoad new or fully charged batteries.
iMove to within the effective flash range
before taking the picture.
iHold the camera correctly.
iClean the lens.
iTry standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
iCancel Macro mode.
iSelect Macro mode.
iUse AF/AE lock to take the picture.
This is a characteristic of CCDs and
does not indicate a camera fault.
Wipe the xD-Picture Card contact area
with a clean dry cloth.