Message

Remedies

 

 

Host busy with other fi-5000N.

The host computer is performing a scanning operation

Wait few minutes and try sending

with other fi-5000N. Wait until this operation is finished

again.

and try scanning again.

 

 

DNS server is not configured

Set the DNS server in "Configure Network".

 

 

Cannot access DNS server

In "Configure Network", check whether the DNS server is

 

set correctly.

 

 

Name resolution failure

The destination host name configured by the logged in

 

cannot be converted into an IP address.

 

Check whether the host name settings are correct.

 

 

Failed to start Application

At [Launch Option] tab in the "fi-5000N Configuration

 

Tool" dialog box, verify that "Target" is set correctly.

 

 

Cannot obtain IP address from

Consult with the network administrator whether the DHCP

DHCP server.

server is working properly.

 

If the DHCP server is not working properly, configure the

 

settings of the fixed IP address.

 

 

Document jam

Document jam occurred during scanning operation. Cor-

 

rect the jammed conditions.

 

Press [ENT] key on fi-5000N keyboard.

 

If the PC which is to receive the scanned data is showing

 

an error message, follow the instructions.

 

 

ADF cover opened

Scanner ADF paper chute, hopper or imprinter cover is

 

opened. Confirm that scanner ADF paper chute, hopper

 

and imprinter are closed completely.

 

Press [ENT] key on fi-5000N keyboard.

 

If the PC which is to receive the scanned data is showing

 

an error message, follow the instructions.

 

 

No paper on ADF paper chute

Scanner's ADF paper chute or the hopper has no docu-

 

ment on it.

 

Confirm that document are loaded correctly on the ADF

 

paper chute or on the hopper.

 

Press [ENT] key on fi-5000N keyboard.

 

If the PC which is to receive the scanned data is showing

 

an error message, follow the instructions.

 

 

Multifeed error

Multifeed occurred during scanning operation. Remove

 

the document in the scanner's document feeding path and

 

correct the multifeed conditions.

 

Press [ENT] key on fi-5000N keyboard.

 

If the PC which is to receive the scanned data is showing

 

an error message, follow the instructions.

 

 

Shipping lock malfunction

Confirm that the shipping lock is in released position.

 

Press [ENT] key on fi-5000N keyboard.

 

If the PC which is to receive the scanned data is showing

 

an error message, follow the instructions.

 

 

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