Message | Remedies |
|
|
Host busy with other | The host computer is performing a scanning operation |
Wait few minutes and try sending | with other |
again. | and try scanning again. |
|
|
DNS server is not configured | Set the DNS server in "Configure Network". |
|
|
Cannot access DNS server | In "Configure Network", check whether the DNS server is |
| set correctly. |
|
|
Name resolution failure | The destination host name configured by the logged in |
| cannot be converted into an IP address. |
| Check whether the host name settings are correct. |
|
|
Failed to start Application | At [Launch Option] tab in the |
| Tool" dialog box, verify that "Target" is set correctly. |
|
|
Cannot obtain IP address from | Consult with the network administrator whether the DHCP |
DHCP server. | server is working properly. |
| If the DHCP server is not working properly, configure the |
| settings of the fixed IP address. |
|
|
Document jam | Document jam occurred during scanning operation. Cor- |
| rect the jammed conditions. |
| Press [ENT] key on |
| If the PC which is to receive the scanned data is showing |
| an error message, follow the instructions. |
|
|
ADF cover opened | Scanner ADF paper chute, hopper or imprinter cover is |
| opened. Confirm that scanner ADF paper chute, hopper |
| and imprinter are closed completely. |
| Press [ENT] key on |
| If the PC which is to receive the scanned data is showing |
| an error message, follow the instructions. |
|
|
No paper on ADF paper chute | Scanner's ADF paper chute or the hopper has no docu- |
| ment on it. |
| Confirm that document are loaded correctly on the ADF |
| paper chute or on the hopper. |
| Press [ENT] key on |
| If the PC which is to receive the scanned data is showing |
| an error message, follow the instructions. |
|
|
Multifeed error | Multifeed occurred during scanning operation. Remove |
| the document in the scanner's document feeding path and |
| correct the multifeed conditions. |
| Press [ENT] key on |
| If the PC which is to receive the scanned data is showing |
| an error message, follow the instructions. |
|
|
Shipping lock malfunction | Confirm that the shipping lock is in released position. |
| Press [ENT] key on |
| If the PC which is to receive the scanned data is showing |
| an error message, follow the instructions. |
|
|
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