T r o u b l e s h o o t i n g

Problem

 

Possible Cause

Possible Solutions

 

 

 

 

 

 

 

 

Hard Drive Problems

 

 

 

 

 

 

You cannot access your

 

The setup utility is incorrectly

Revise BIOS settings to set both Primary Master

hard drive.

 

set for your internal (Primary

and Primary Slave correctly. See “BIOS Setup

 

 

Master) or optional second

Utility” on page 29.

 

 

hard drive (Primary Slave).

 

 

 

 

 

 

 

The wrong drive designator

Verify drive designator used by application is in

 

 

was used by an application

use by the operating system. When the operating

 

 

when a bootable CD-ROM was

system is booted from a CD, drive designations

 

 

used to start the LifeBook.

are automatically adjusted.

 

 

 

 

 

 

Security is set so your oper-

Verify your password and security settings.

 

 

ating system cannot be started

 

 

 

without a password.

 

 

 

 

 

Keyboard or Mouse Problems

 

 

 

 

 

 

The built-in keyboard does

 

The LifeBook has gone into

Push the Suspend/Resume button.

not seem to work.

 

Suspend mode.

 

 

 

 

 

 

 

Your application has locked

Try to use your integrated pointing device to restart

 

 

out your keyboard.

your system. If this fails, turn your LifeBook off

 

 

 

using the power switch, wait 10 seconds or more,

 

 

 

and then turn it back on.

 

 

 

 

You have installed an

 

Your external device is not

Re-install your device. See “Device Ports” on page 46.

external keyboard or

 

properly installed.

 

mouse, and it does not

 

 

 

 

Your operating system

Check your device and operating system docu-

seem to work.

 

 

software is not setup with

mentation and activate the proper driver.

 

 

 

 

the correct software driver

 

 

 

for that device.

 

 

 

 

 

 

 

Your mouse or keyboard is

Plug the mouse into the PS/2 Mouse port and

 

 

connected to the wrong PS/2

the external keyboard or numeric key pad into the

 

 

port on the LANdock.

PS/2 Keyboard port. See “PS/2 Port” on page 46.

 

 

 

 

You have connected an

 

Your operating system

Check your device and operating system

external keyboard or a

 

software is not setup with

documentation and activate the proper driver.

mouse and it seems to be

 

the correct software driver

 

locking up the system.

 

for that device.

 

 

 

 

 

 

 

Your system has crashed.

Try to restart your LifeBook. If that fails, turn off the

 

 

 

power using the power switch, wait at least 10

 

 

 

seconds, and then power on.

 

 

 

 

Memory Problems

 

 

 

 

 

 

Your Power On screen,

 

Your memory upgrade module

Remove and re-install your memory upgrade

or Main menu of the

 

is not properly installed.

module. See “Memory Upgrade Module” on page 42.

BIOS setup utility infor-

 

 

 

 

You have a memory failure.

Check for Power On Self Test (POST) messages.

mation, does not show

 

 

 

See “Power On Self Test Messages” on page 61.

the correct amount of

 

 

 

 

 

installed memory.

 

 

 

 

 

 

 

53

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Image 61
Fujitsu Laptop manual Hard Drive Problems, Memory Problems