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Fujitsu MAW3300FC, MAW3147FC, MAW3073fc Troubleshooting Procedures, Finding possibly faulty parts

Models: MAW3073fc MAW3147FC MAW3300FC

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6.4 Troubleshooting Procedures

6.4 Troubleshooting Procedures

6.4.4Troubleshooting with parts replacement in the factory

This manual does not cover troubleshooting at the factory level.

6.4.5Finding possibly faulty parts

Finding possibly faulty parts in the field was explained in Subsection 6.4.2. This manual does not cover finding possibly faulty parts at the factory level.

C141-E235

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Fujitsu MAW3300FC, MAW3147FC, MAW3073fc Troubleshooting Procedures, Troubleshooting with parts replacement in the factory

Contents

PRODUCT/MAINTENANCE MANUAL MAW3300FC MAW3147FC MAW3073FC HARD DISK DRIVESC141-E235-01EN FOR SAFE OPERATION Handling of This ManualIMPORTANT NOTE TO USERS The contents of this manual may be revised without prior notice This page is intentionally left blank REVISION RECORD Specification No. C141-E235-**ENC141-E235 Related StandardsChapter 2 Specifications PrefaceChapter 4 Installation Requirements Chapter 5 InstallationPreface APPENDIX A Connector Signal AllocationCONVENTIONS USED IN THIS MANUAL Conventions for Alert MessagesPreface C141-E235Please forward any comments you may have regarding this manual This page is intentionally left blank Important Alert Messages Important Alert ItemsC141-E235 Important Alert ItemsC141-E235 Important Alert ItemsThis page is intentionally left blank C141-E235 This page is intentionally left blank CONTENTS Contents Contents Illustrations Figures ContentsTables ContentsThis page is intentionally left blank 1.1 Standard Features 1.2 Hardware Structure 1.3 System Configuration CHAPTER 1 General DescriptionGeneral Description 1.1 Standard Features1.1 Standard Features General Description 12 Error recovery1.2 Hardware Structure 1.2 Hardware StructureFigure 1.1 FC model drives outer view 2 Heads General Description1.3 System Configuration 1.3 System ConfigurationFigure 1.2 Example of FC-AL system configuration This page is intentionally left blank 2.1 Hardware Specifications CHAPTER 2 Specifications2.1 Hardware Specifications 2.1.1 Model name and order number Table 2.1 Model names and order numbersSpecifications 2.1.2 Function specificationsFunction specifications 2.1 Hardware Specifications 2.1.3 Environmental specifications SpecificationsEnvironmental/power requirements C141-E2352.1 Hardware Specifications 2.1.4 Error rate2.1.5 Reliability The MTBF is defined as Operating time hours at all field sites MTBF = Specifications2.1 Hardware Specifications 4 Data security at power failureC141-E235 This page is intentionally left blank 3.1.1 Cylinder configuration CHAPTER 3 Data Format3.1 Data Space 3.2 Logical Data Block Addressing 3.3 Defect ManagementData Format Figure 3.1 Cylinder configuration3.1 Data Space C141-E235 Data Format3.1.2 Alternate spare area Figure 3.2 Spare area in cell3.1 Data Space 3.1.3 Track formatFigure 3.4 Track format Figure 3.5 Track skew/head skew Data Format3.1.4 Sector format Figure 3.6 Sector formatEach sector on the track consists of the following fields 3.1 Data SpaceC141-E235 Data Format3.1.5 Format capacity Format capacity3.2 Logical Data Block Addressing Data Format 3.3 Defect Management 3.3.1 Defect list3.3.2 Alternate block allocation 3.3 Defect Management Figure 3.7 Alternate block allocation by FORMAT UNIT commandData Format Figure 3.8 Alternate block allocation by REASSIGN BLOCKS command3 Automatic alternate block allocation 3.3 Defect ManagementData Format Type 2 Reassignment of write fail sector 1 Commands to be applied4.1 Mounting Requirements 4.2 Power Supply Requirements CHAPTER 4 Installation Requirements4.1 Mounting Requirements 4.1.1 External dimensions 4.3 Connection RequirementsFigure 4.1 Dimensions Installation Requirements4.1 Mounting Requirements 4.1.2 Mounting orientationsFigure 4.2 HDD orientations 4.1.3 Notes on mounting Figure 4.3 Mounting frame structure Installation RequirementsFigure 4.4 Limitation of side-mounting 4.1 Mounting RequirementsTable 4.1 Surface temperature check point Installation RequirementsFigure 4.5 Surface temperature measurement points C141-E2354.1 Mounting Requirements Figure 4.6 Service clearance area4.2 Power Supply Requirements Installation RequirementsMAW3300FC MAW3147FCFigure 4.9 Connector location 4.3.1 Connector4.3 Connection Requirements Figure 4.8 AC noise filter recommended 4.3 Connection RequirementsInstallation Requirements 4.3.2 Interface connectorFigure 4.10 SCA2 type connector 5.1 Notes on Handling Drives 5.2 Setting 5.3 Mounting Drives CHAPTER 5 Installation5.5 Dismounting Drives 5.6 Spare Disk Drive 5.1 Notes on Handling DrivesInstallation 5.2 Setting 5.2.1 Loop ID setting 5.2 Setting5.2.2 Mode settings Motor start mode5.3 Mounting Drives 5.3.1 Mounting procedures Installation5.4.1 Checking initial operation C141-E2355.4.2 Checking connection InstallationFigure 5.1 Checking the HDD connection A Motor starts when power is turned on dInstallation Motor starts by START/STOP command Executing time about 60 secondsFigure 5.2 Checking the HDD connection B 5.4.3 Formatting C141-E2352 FORMAT UNIT command Installation5.4.4 Setting parameters Installation 5-12C141-E235 5-13 C141-E2355-14 InstallationC141-E235 absolute value5-15 C141-E235sequence of processInstallation 5.5 Dismounting Drives5.6 Spare Disk Drive 6.1 Diagnostics 6.2 Maintenance Information 6.3 Operation Check CHAPTER 6 Diagnostics and Maintenance6.4 Troubleshooting Procedures 6.1 Diagnostics 6.1.1 Self-diagnosticsDiagnostics and Maintenance Operation of self-diagnostics 6.1 Diagnostics6.1.2 Test programs Diagnostics and Maintenance6.2 Maintenance Information 6.2.1 Precautions 6.2 Maintenance Information6.2.2 Maintenance requirements Diagnostics and Maintenance6.2.3 Maintenance levels 6.2 Maintenance InformationDiagnostics and Maintenance 6.2.4 Revision numbersFigure 6.1 Revision label example Figure 6.2 Indicating revision numbers 6.2 Maintenance Information6.2.5 Tools and test equipment 6.2.6 TestsFigure 6.3 Test flowchart Diagnostics and Maintenance6-10 C141-E2356.3 Operation Check 6.3.3 Diagnostic test6.3 Operation Check 6.3.1 Initial seek operation check 6.3.2 Operation test6.4 Troubleshooting Procedures Diagnostics and Maintenance6.4.1 Outline of troubleshooting procedures This section explains the troubleshooting procedures for disk drive errorsSystem-level field troubleshooting 6.4 Troubleshooting Procedures6.4.3 Troubleshooting at the repair site Diagnostics and MaintenanceDisk drive troubleshooting Damage 1. Never remove any labels from the drive6.4 Troubleshooting Procedures 6.4.4 Troubleshooting with parts replacement in the factory6.4.5 Finding possibly faulty parts This page is intentionally left blank CHAPTER 7 Error Analysis 7.1 Error Analysis Information Collection 7.2 Sense Data Analysis7.1 Error Analysis Information Collection 7.1.1 Sense data Figure 7.1 Format of extended sense data Error Analysis7.2 Sense Data Analysis 7.2.1 Error information indicated with sense data7.2 Sense Data Analysis Definition of sense data7.2.3 Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read error Error AnalysisC141-E235 7.2.2 Sense data 3-0C-03, 4-40-xx, and 4-C4-xxA.1 Interface FC-SCA Connector Signal Allocation APPENDIX A Connector Signal AllocationConnector Signal Allocation A.1 Interface FC-SCA Connector Signal AllocationTable A.1 FC-SCA connector CN1 Command GlossaryAdditonal Sense Code DeviceTarget TARG GlossaryAcronyms and Abbreviations Acronyms and Abbreviations Index IN-2 IndexIndex This page is intentionally left blank Comment Form This page is intentionally left blank