Fujitsu N6460 manual feature. See Auto Insert Notification Function, page 41 for more information

Models: N6460

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T r o u b l e s h o o t i n g

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

 

 

 

 

 

 

LifeBook notebook fails to

DVD Player Software is not

Install DVD Player Software using the DVD Appli-

 

 

auto-play DVD movie.

installed.

cation.

 

 

 

 

 

 

 

 

Country designator could be

Select the DVD player software from the programs

 

 

 

set incorrectly.

list and right-click on the window. Select Properties

 

 

 

 

 

and verify that the region selected is “USA, Canada.”

 

 

 

 

 

 

 

The DVD/CD-ROM Access

The Windows DVD/CD Auto

This is normal. However, you may disable this

 

 

indicator on the Status

Insert Notification function is

feature. (See Auto Insert Notification Function

 

 

Indicator Panel blinks at

active and is checking to see if

page 41 for more information)

 

 

regular intervals when no

a DVD/CD is ready to run.

 

 

 

disk is in the tray or the

 

 

 

 

 

DVD drive is not installed.

 

 

 

 

 

 

 

 

 

 

 

Hard Drive Problems

 

 

 

 

 

 

 

 

 

 

You cannot access your

The setup utility is incorrectly

Set Primary Master correctly in the BIOS. (See BIOS

 

 

hard drive.

set for your internal hard drive.

Setup Utility page 27 for more information)

 

 

 

 

 

 

 

 

The wrong drive designator

Verify drive designator used by application is in use

 

 

 

was used by an application

by the operating system. When the operating system

 

 

 

when a bootable CD-ROM was

is booted from a CD, drive designations are

 

 

 

used to start the notebook.

automatically adjusted.

 

 

 

 

 

 

 

 

Security is set so your oper-

Verify your password and security settings.

 

 

 

ating system cannot be started

 

 

 

 

without a password.

 

 

 

 

 

 

 

 

 

The hard disk drive has

Contact Fujitsu or your local authorized reseller for

 

 

 

crashed.

a replacement hard disk drive.

 

 

 

 

 

 

 

Keyboard or Mouse Problems

 

 

 

 

 

 

 

 

The built-in keyboard does

Your application has locked

Try to use your integrated pointing device to restart

 

 

not seem to work.

out your keyboard.

your system. If this fails, turn your notebook off

 

 

 

 

 

using the power/suspend/resume button, wait 10

 

 

 

 

 

seconds or more, and then turn it back on.

 

 

 

 

 

 

 

 

The NumLk key is set.

Press the NumLk key to reset it.

 

 

 

 

 

 

 

You have installed an

Your external device is not

Reinstall your device. (See Device Ports page 47 for

 

 

external keyboard or

properly installed.

more information)

 

 

mouse, and it doesn’t work.

 

 

 

 

 

Your operating system is not

Check your device and operating system documen-

 

 

 

 

 

 

set up with the correct driver

tation and activate the proper driver.

 

 

 

for that device.

 

 

 

 

 

 

 

 

You have connected an

Your operating system soft-

Check your device and operating system

 

 

external keyboard or a

ware is not set up with the

documentation and activate the proper driver.

 

 

mouse and it seems to be

correct driver for that device.

 

 

 

locking up the system.

 

 

 

 

 

Your system has crashed.

Try to restart your LifeBook notebook. If that fails,

 

 

 

 

 

 

 

 

turn off the power using the power/suspend/resume

 

 

 

 

 

button, wait at least 10 seconds, and then power on.

 

 

 

 

 

If turning off power with the power/suspend/resume

 

 

 

 

 

button fails, the button has likely been set to

 

 

 

 

 

suspend or hibernate. In that case, disconnect the

 

 

 

 

 

power cord, then remove and re-insert the battery.

 

 

 

 

 

 

 

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Page 63
Image 63
Fujitsu N6460 manual feature. See Auto Insert Notification Function, page 41 for more information, Hard Drive Problems