Fujitsu Siemens Computers A3110 manual Troubleshooting the Wlan, Unavailable, Network, Connection

Models: A3110

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L i f e B o o k A 3 0 0 0 S e r i e s N o t e b o o k - A p p e n d i x

Troubleshooting the WLAN

TROUBLESHOOTING TABLE

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

Incorrect network

Ad hoc connection: verify that the network names (SSID’s) and network

network

name (SSID) or

keys (WEP) of all computers to be connected have been configured

connection

network key

correctly. SSID’s and WEP key values must be identical on each machine.

 

 

Access Point (Infrastructure) connection: set the network name (SSID) and

 

 

network key to the same values as those of the access point.

 

 

Set the Network Authentication value identically to that of the Access Point.

 

 

Please consult your network administrator for this value, if necessary.

 

 

 

 

Weak received signal

Ad hoc connection: Retry connection after shortening the distance to the

 

strength and/or link

destination computer or removing any obstacles for better sight.

 

quality

Access Point (Infrastructure) connection: Retry connection after shortening

 

 

 

 

the distance to the access point or removing any obstacles for better sight.

 

 

To check the wave condition, refer to the following page:· “Confirming the

 

 

status of the radio” on page 91.

 

 

 

 

The WLAN device

Check if the wireless switch is turned ON. Also verify “Disable Radio” is not

 

has been deactivated

checked in “Network setting” window.

 

or disabled

 

 

 

 

 

The computer to be

Check if the computer to be connected is turned ON.

 

connected is turned

 

 

off

 

 

 

 

 

RF interference from

The use of identical or overlapping RF channels can cause interference with

 

Access Points or

the operation of the WLAN device. Change the channel of your Access Point

 

other wireless

to a channel that does not overlap with the interfering device.

 

networks

 

 

 

 

 

Wireless network

Re-check your Network Authentication, Encryption, and Security settings.

 

authentication has

Incorrectly configured security settings such as an incorrectly typed WEP

 

failed

key, a misconfigured LEAP username, or an incorrectly chosen authentica-

 

 

tion method will cause the LAN device to associate but not authenticate to

 

 

the wireless network.

 

 

 

 

Incorrectly

Recheck the configuration of your network settings.

 

configured network

For the method of checking, refer to the following page:·“Connection to the

 

settings

 

Network” on page 89.

 

 

 

 

 

 

Incorrect IP address

This only applies to networks using static IP addresses. Please contact your

 

configuration

network administrator for the correct settings.

 

 

 

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Fujitsu Siemens Computers A3110 manual Troubleshooting the Wlan, Unavailable, Network, Connection