Troubleshooting

You can often easily eliminate problems that may

 

 

 

9

WARNING

 

occur on your own. Before calling customer service,

 

 

 

 

take into account the following information.

 

Risk of electric shock

 

 

 

Improper repairs are dangerous. Only an after-

 

 

 

sales technician trained by us may perform

 

 

 

repairs and may replace damaged connecting

 

 

 

leads. Remove the mains plug or deactivate the

 

 

 

fuse in the fuse box if the appliance is defective.

 

 

 

Call after-sales service.

 

 

 

 

 

 

 

 

 

 

Disruption

Possible cause

 

 

Solution

 

 

 

 

 

Appliance not working, no display

Plug not inserted

 

 

Connect the appliance to the electricity

 

 

 

 

mains

 

 

 

 

 

 

Power failure

 

 

Check whether other kitchen appliances

 

 

 

 

are working

 

 

 

 

 

 

Fuse defective

 

 

Check in the fuse box whether the fuse

 

 

 

 

for the appliance is in working order

 

 

 

 

 

 

Operating error

 

 

Switch off the fuse for the appliance in

 

 

 

 

the fuse box and switch it on again after

 

 

 

 

about 10 seconds

 

 

 

Appliance cannot be started

Appliance door is not quite closed

Close appliance door

 

 

 

 

 

Appliance is not working, display is not

Child lock activated

 

 

Deactivate child lock (see section enti-

responding. 0 appears in the display.

 

 

 

tled Child lock)

 

 

 

Appliance switches off automatically

Safety deactivation: the appliance has

Confirm the message with , switch off

 

not been operated for longer than 12

the appliance and set it again.

 

hours

 

 

 

 

 

 

Appliance does not heat up, ° appears

Appliance is in the demo mode

Deactivate demo mode in the basic set-

in the display

 

 

 

tings

 

 

 

 

 

Error message "Exxx"

 

 

 

If an error message appears, turn the

 

 

 

 

program selection to 0; if the display

 

 

 

 

goes off, it was a one-time problem. If

 

 

 

 

the problem occurs repeatedly or if the

 

 

 

 

display stops, please contact after-sales

 

 

 

 

service and inform them of the error

 

 

 

 

code.

 

 

 

 

 

Power cut

Your appliance can bridge a power cut of a few seconds. Operation continues.

If the power cut was for a longer period and the appliance was in operation, a message appears in the display. Operation is interrupted.

Set the function selector to 0, then the appliance can be operated again as usual.

Demo mode

The demo mode is activated if the ° symbol appears in the display. The appliance does not heat up.

Briefly disconnect the appliance from the mains (switch off the domestic fuse or the circuit-breaker in the fuse box). Then deactivate the demo mode within 3 minutes in the factory setting (see section entitled

Factory setting).

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Gaggenau BX 480/481 610 manual Troubleshooting, Power cut, Demo mode, Disruption Possible cause Solution