Gaggenau ED 220/221-6 manual Remedying small malfunctions yourself

10.5 Remedying small malfunctions yourself

If you cannot remedy a malfunction yourself with reference to the list below:

–Switch off the steam oven and isolate the appliance from the mains.

–Shut off the water supply.

–Do not open the housing of the appliance.

–Call Gaggenau after-sales service.

What to do if... ?	The cause	The solution!
... The display stays off?	No voltage on the appliance.	Insert the mains plug in the socket.
		Check the household fuse.
	The time display has been switched off	Should you wish, switch the time display on using the options menu.
	on the options menu.

... “R” appears on the display?

Calibration has not been done or has	Complete calibration.
been ended prematurely.

... The	(Heating up) symbol does	Appliance door is not closed.	Close the appliance door.
not appear on the display?
... The	(Tap) symbol flashes on	No water in the appliance.	Check the water connection.
the display?

... Water drips down the door?

Condensation.

Collecting channel on the appliance door is full.

The window always steams up at temperatures up to 100 °C / 210 °F . Condensation is normal with steam.

Wipe out the collecting channel.

... Steam escapes from the appliance	Not all the steam can be quenched	Caution when opening the door! Risk of scalding!
despite condensation?	because the food itself steams as the	Wait until quenching has ended.
	result of its own heat.

... You can hear a humming noise?

The drain pump is emptying the	This is normal.
drain tank.

... The	symbol flashes on the display?	The child lock has been activated.	Switch off the child lock (see chapter 5.1).
... The	symbol lights on the display	The appliance is set to show room mode	Disconnect appliance from power supply for a few seconds (switch
and the appliance does not heat up?		without heating function.	off fuse), then within 3 minutes press + key and keep pressed and
			turn “Temperature” control knob to any temperature (not light!).
... The temperature display does		The appliance is still heating up.	Small-scale periodic fluctuations of the cooking compartment
not indicate the set value?			temperature are normal.
... The oven lighting goes off?		At low target temperatures, the light	The light is activated for a few seconds every time a key
		is switched off automatically because	or control knob is operated.
		the lamp additionally heats up the
		cooking compartment.
... No steam is generated?		The inlet pipe is clogged with scale.	See Chapter entitled “Descaling”.
... The water in the cooking		The drain is clogged.	Clean the drain filter and siphon and rinse through the drain.
compartment does not drain off?
... The pump repeatedly		The drain pipe is not laid in a gradient.	Refit the drain hose as described in the installation instructions.
starts periodically?
... The inside walls are covered in scale?		Water is too hard.	Connect a water softener.
... Steam escapes during		More steam is needed for the	No longer occurs later on during normal operation.
boiling point adjustment?		boiling point adjustment.
... an error sign appears in the		The appliance has recognized an error.	Disconnect the appliance from the mains for about 10 minutes
display (e.g. F20, F23, etc.)?			(e.g. by switching off relevant fuse). If after renewed
			switching on the error is still shown in the display, please
			call the Gaggenau after-sales service.

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