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Gateway E-4650 manual 104

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96Troubleshooting

Contents

Page Page Preface Checking Out Your Gateway Computer System Setup 3 Working with the Gateway Mid-Towercase Using the BIOS Setup Utility Troubleshooting Reference Data Index Page Preface Page Checking Out Your Gateway Computer Page Component Icon Page Page Page Page Page System Setup To start the computer: Understanding the Power-On Self-Test Setting up the operating system To turn off your computer: To close unresponsive programs and restart your computer: Page Working with the Gateway 3 Mid-Towercase Page To open the Gateway Mid-Towercase: Page To close the Gateway Mid-Towercase: Page Preparing to add or replace a drive Drive cabling information Adding or replacing drives Page Page Page Page Page To replace a hard drive: Page To replace, add, or reseat an expansion card: Page Page To replace a Gateway Mid-Towercase power supply: Page To replace the system board: Page Installing or replacing RIMM memory RIMMs C-RIMMs To install or replace RIMM or C-RIMMmemory: Page dual-channel Page To replace the battery: Page Page Using the BIOS Setup Utility Page Page Page Page Page Managing Your Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Troubleshooting Verifying your configuration Troubleshooting guidelines Page An audio CD produces no sound An audio CD will not play The computer does not recognize the CD drive The computer will not start up The computer is non-responsive The keyboard does not work The mouse does not work The computer does not recognize the diskette drive The diskette drive will not read, write, or format The diskette drive LED illuminates continuously The computer does not recognize the IDE drive The computer detected memory errors during start up The computer does not recognize the modem The computer does not recognize an adapter card The printer will not turn on The printer is turned on but will not print The printer prints garbled text The computer is running but the screen is blank The image on the screen is dim or difficult to read The color monitor displays everything in black and white The displayed characters are garbled The video is distorted Error message Page Page Short Beeps Page Reference Data Features System board layout Section Page Page Page BIOS configuration jumper settings Specifications Environment Page Safety Regulatory, and B Legal Information Care during use Replacement parts and accessories United States of America (applicable to products fitted with USA modems) Canada European Union Japan Australia and New Zealand Page External television antenna grounding Lightning protection Power lines Reference Grounding component Macrovision statement Numerics