The color monitor displays everything in black and white.
Probable cause | Solution |
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The computer was turned on | Make sure the monitor is turned on, then |
before the monitor | restart the computer. |
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The display type is set | In the Control Panel window, |
incorrectly | Display, set the display to the appropriate |
| video type and resolution, then restart the |
| computer. |
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|
The displayed characters are garbled.
Probable cause | Solution |
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The video cable is damaged | Make sure the cable and connectors are in |
| good condition (no bent pins or broken wires). |
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The display setup is incorrect | In the Control Panel window, |
| Display and check the settings. The correct |
| video type should be selected, along with a |
| supported resolution. Check your monitor and |
| video controller documentation for details. |
|
|
The video is distorted.
Probable cause | Solution |
|
|
The monitor controls are not | Adjust the monitor controls until the text |
properly adjusted | becomes clear. (See your monitor |
| documentation for more information.) |
|
|
The connector or cable is | Make sure the cable and connectors are in |
damaged | good condition (no bent pins or broken wires). |
|
|
The surge protector or UPS is | Disconnect the monitor power cable and |
damaged | connect it directly to the power source. |
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|
The monitor is too close to a | Move the monitor away from sources of |
source of electrical | electrical interference, such as televisions, |
interference | unshielded speakers, microwave ovens, |
| fluorescent lights, and metal beams or shelves. |
|
|
The monitor needs to be | Turn off the computer and monitor for at least |
degaussed | a half hour, then restart the computer. |
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Video problems | 91 |