An audio CD will not play.

Probable cause

Solution

 

 

The CD is loaded incorrectly

Make sure the label is facing up, then try again.

 

 

The CD is scratched or dirty

Try cleaning the CD with a lint-free cloth. Make

 

sure the CD is not scratched.

 

 

The computer does not recognize the CD drive.

Probable cause

Solution

 

 

The CD is not intended for PC

Make sure the CD is PC-compatible.

use

 

 

 

The CD drive needs to be

In the Control Panel window, double-click Add

added as new hardware

New Hardware. Follow the on-screen

 

instructions for adding the drive.

 

 

The secondary IDE device

Restart your computer, then press F1 to open

may be disabled

the BIOS Setup utility program. From the

 

Advanced IDE Configuration menu, set the

 

IDE Controller to Both and the Secondary

 

IDE Master to Auto.

 

 

The CD cables are not

Open the computer and make sure all cables

installed correctly

between the CD controller and the CD drive

 

are connected correctly.

 

 

The CD drive may be

Replace the CD drive.

defective

 

 

 

CD drive problems

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