The color monitor displays everything in black and white.

Probable Cause

Solution

 

 

The system was turned on

Make sure the monitor is turned on, then

before the monitor.

restart the system.

 

 

The display type is set

From the Control Panel window (Start

incorrectly.

Settings Control Panel), double-click

 

Display, set the display to the appropriate

 

monitor type, then restart the system.

 

 

The displayed characters are garbled.

Probable Cause

Solution

 

 

The video cable is damaged.

Check the cable and connectors for bent pins

 

or broken wires.

 

 

The video card has failed.

Try another video card.

 

 

The display setup is

From the Control Panel window (Start

incorrect.

Settings Control Panel), double-click

 

Display and check the settings. The correct

 

video type should be selected, along with a

 

supported resolution. Check your monitor and

 

video controller documentation for details.

 

 

The video is distorted.

Probable Cause

Solution

 

 

The monitor’s controls are

Adjust the monitor controls until the text

not properly adjusted.

becomes clear. (See your monitor

 

documentation for more information.)

 

 

The connector or cable is

Check the connector and cable for bent or

damaged.

damaged pins.

 

 

The surge protector or UPS is

Disconnect the monitor power cable and

damaged.

connect it directly to the power source.

 

 

Video problems

95