Modem problems

The modem is not recognized by the system.

Probable Cause

Solution

 

 

The modem has not been

Add the modem as new hardware.

added as new hardware.

 

 

 

The modem is not connected

Make sure the line connected to the modem

to a live phone jack.

is live and plugged into the appropriate port on

 

the modem (line port).

 

 

The modem is not configured

Check the system settings for possible

with a valid interrupt or

conflicts. If one exists, correct the problem by

address.

selecting an available interrupt and address.

 

 

The phone jack is shared by

If the modem shares the jack with another

another modem or telephone.

device, make sure the other device does not

 

have the port open (for instance, someone is

 

on the phone, or another modem is in use).

 

 

Modem problems

87