System problems

The system will not start up.

Probable Cause

Solution

 

 

The system is not connected

Check the power cable(s) and make sure of

to an AC outlet.

the connection to an AC power source.

 

 

The voltage selection switch

Make sure the voltage selection switch is set

is not set correctly.

to the correct power source.

 

 

The system is non-responsive.

Probable Cause

Solution

 

 

An error occurs during an

Restart your computer by pressing the reset

application or your system

button. If the system is still non-responsive,

may be out of memory.

press and hold in the power button for 4

 

seconds to turn the system off. Turn the

 

system back on and follow the onscreen

 

instructions.

 

 

The keyboard does not work.

Probable Cause

Solution

 

 

A key was depressed while

Clear the sticking key, then turn off the system,

the system was starting up.

wait for a few seconds, then turn the system

 

back on.

 

 

The keyboard is not plugged

Check the cable. Make sure it is plugged in

in or connected properly.

correctly.

 

 

Something spilled into the

Turn off the system. Turn the keyboard upside

keyboard.

down to let it dry before using the keyboard

 

again.

 

 

The keyboard is defective.

Try a keyboard you know is working.

 

 

92Troubleshooting