CHAPTER 4: Troubleshooting

 

 

Error Messages

FRU/Action Sequence

 

 

 

Previous boot

Run “Load Default Settings” using the BIOS Setup Utility, then reboot the

incomplete - Default

 

notebook.

configuration used

Test or replace the RTC battery.

 

Test or replace the system board.

 

 

 

Memory size found by

Run “Load Default Settings” using the BIOS Setup Utility.

POST differed from

Test or replace the DIMM.

CMOS

Test or replace the system board.

 

 

 

Diskette drive A error

Make sure that the drive is defined with the proper diskette type in the BIOS

 

 

Setup Utility.

 

“External Diskette Drive Check” on page xxiv.

 

 

 

Incorrect Drive A type -

Make sure that the drive is defined with the proper diskette type in the BIOS

run SETUP

 

Setup Utility.

 

 

 

System cache error -

Test or replace the system board.

Cache disabled

 

 

 

 

 

CPU ID:

Test or replace the system board.

 

 

 

DMA Test Failed

Test or replace the DIMM.

 

Test or replace the system board.

 

 

 

Software NMI Failed

Test or replace the DIMM.

 

Test or replace the system board.

 

 

 

Fail-Safe Timer NMI

Test or replace the DIMM.

Failed

Test or replace the system board.

 

 

 

Device Address

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the

Conflict

 

notebook.

 

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure

 

 

system time, then reboot the system.

 

Test or replace the system board.

 

 

 

Allocation Error for

Run “Load Default Settings” using the BIOS Setup Utility.

device

Test or replace the RTC battery.

 

Test or replace the system board.

 

 

 

Failing Bits: nnnn

Test or replace the DIMM.

 

Test or replace the BIOS ROM.

 

Test or replace the system board.

 

 

Fixed Disk n

None

 

 

 

Invalid System

Test or replace the BIOS ROM.

Configuration Data

Test or replace the system board.

 

 

 

I/O device IRQ conflict

Run “Load Default Settings” using the BIOS Setup Utility.

 

Test or replace the RTC battery.

 

Test or replace the system board.

 

 

 

Operating system not

Enter Setup and see if fixed disk and drive A are properly identified.

found

Test or replace the diskette drive.

 

Test or replace the hard disk drive.

 

Test or replace the system board.

 

 

 

xxx

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Gateway EC58 manual Xxx, Cmos