7 Troubleshooting

If you are unable to verify capture of transaction text, do the following:

1.Check that each device is properly powered.

2.Check that the ECR to Camera address is correctly programmed SW1.

3.Check that all cables and cable connections are correct

4.If data is being displayed but is not intelligible, the likelihood is that the baud rate is different than the default value for the selected register. Check with the baud rate settings for the Receipt Printer on your POS system.

To change the Baud Rate, the available settings are controlled via the dipswitch settings on SW2 (dipswitches 2-4).

Legend:

Up (Off) = U

 

 

Down (On) = D

 

 

 

 

 

 

 

 

 

 

 

 

SW2

 

 

 

 

 

Switch Setting

 

 

 

 

 

 

 

Baud Rate

2

 

3

4

 

Port 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1200

 

U

 

U

U

 

 

 

 

 

 

 

2400

 

U

 

U

D

 

 

 

 

 

 

 

4800

 

U

 

D

U

 

 

 

 

 

 

 

9600

 

U

 

D

D

 

 

 

 

 

 

 

 

14.4k

 

D

 

U

U

 

 

 

 

 

 

 

 

19.2k

 

D

 

U

D

 

 

 

 

 

 

 

 

38.4k

 

D

 

D

U

 

 

 

 

 

 

 

5.If the DVMRe is not receiving data at all, you can use a built-in demonstration text message to verify that the PB3 is passing data to the DVMRe (see Section 6.2 for demo mode).

a.Remember to return the dipswitches to the normal mode (Demo mode off).

6.If you are still unable to get the Interface to work, please contact Kalatel Technical Support.

Kalatel CBR-PB3-WD

19

0150-0261A

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GE CBR-PB3-WD installation manual Troubleshooting, Up Off = U Down On = D, Switch Setting