GE Concord 4 manual Touchpad/Voice Feedback, Trouble Condition, After Pressing * Key

Touchpad/Voice Feedback		Trouble Condition
After Pressing * Key
AC POWER FAILURE	The panel power transformer may be unplugged or there may be an AC power outage. If
	the transformer is plugged in, check the circuit breaker or fuse that controls that outlet.
	The backup battery will take over, but if AC power is not restored within 15 minutes, the
	system will alert you and the central monitoring station (if your system is monitored). It
	reports again when power is restored.
LOW BATT	The emergency backup battery in the control panel is low and must be recharged or
	replaced. If AC power is out, the security system may shut down once the battery is below
	the operating level. When AC power is restored, the panel recharges the battery. If the
	trouble condition exists more than 24 hours after AC power is restored, call your security
	dealer for service.
SENSOR SUPERVISORY	There is a problem with how the sensor is communicating with the panel.
	1. Test the sensor in Test Mode.
	2. If testing the sensor does not clear the trouble condition, call your security dealer for
		service.
SENSOR TROUBLE	A sensor may have an internal problem or a fire/smoke sensor may not have properly reset
	after activation, or the sensing chamber may be dirty or partially obstructed.
	1. Test the sensor in Test Mode.
	2. If testing the sensor does not clear the trouble condition, call your security dealer for
		service.
SENSOR XX LOW BATTERY	A sensor has a low battery.
	1.	Disarm the system.
	2.	Remove the sensor cover. If the battery is an Alkaline AA or AAA, change the battery.
		If the battery is any other type, call your security dealer for service.
SENSOR XX TAMPER	A sensor cover is off or open. Secure the cover and trip the sensor to clear the tamper
	condition.
PHONE FAILURE TROUBLE	The system can’t communicate with the central monitoring station. The system tries to
	report to the central station three times before indicating Phone Failure Trouble, then
	makes five more reporting attempts.
	1. Make sure the panel is connected to the special phone jack installed by your security
		dealer.
	2. Disconnect the panel from the special phone jack and check phones for dial tone. If
		you hear a dial tone, call your security dealer for service. If you don’t hear a dial tone
		from any phones, telephone service in your area may be out.
	Phone Failure Trouble takes precedence over other system problems, so you must clear
	the Phone Failure message (by disarming the panel) before you’re able to see other sys-
	tem messages.
RECEIVER INTERFERENCE	There is a receiver failure or receiver interference problem. Call your security dealer for
or RECEIVER FAILURE	service.
MEMORY FAILURE or all text	There is a system memory failure. Call your security dealer for service.
is lit on a fixed display touch-
pad
AUXILIARY PHONE TROU-	There is a problem with the cellular backup reporting portion of your system. Call your
BLE X	security dealer for service.
AUX POWER FAIL	There is a problem with the power supplied to parts of the system. Call your security dealer
	for service.
BUS FAILURE UNIT NN	There is a problem with one of the peripheral devices in your system. Call your security
	dealer for service.

Concord 4 Series Security Systems 41