GE FVR-C9S-7UX Warranty Parts and Service, Technical Services GE Fuji Drives USA, Inc, Motors

FVR-C9S-7UX

15. Warranty Parts and Service

The purpose of the following section to provide specific instructions to the user of the FVR-C9S-7UX drive regarding warranty administration and how to obtain assistance on both in-warranty and out-of-warranty equipment.

If assistance is required to determine war- ranty status call:

Technical Services

GE Fuji Drives USA, Inc.

1-540-387-5739

24-hour Emergency 1-540-387-8292

Warranty Coverage

The warranty set forth in Section 1 of FN-1090 (1/91) of GE’s Condition of Sale covers all major parts of the drive such as the main printed circuit boards, transistor modules, etc. The warranty covers replace- ment of the entire drive.

“Warranty period is 12 months after installa- tion or 18 months after shipment from the Company, whichever occurs first.”

Before calling the number at left to deter- mine warranty status, the drive serial number will be required. This is located on the drive nameplate. If the drive is still under warranty, further information will be required per the “In-Warranty Failure Checklist” shown on page 36 of this instruction book.

Out-of-Warranty Procedures

If a defective drive is out-of-warrant contact an Authorized GE Fuji Service Provider for repair or an Authorized GE Fuji Distributor for replacement.

Motors

Repairs on motors are generally handled by the motor manufacturer. For specific instruc- tions on your motor, call the distributor from which it was purchased and be prepared to furnish complete nameplate data.

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