Safety Instructions

Operating Instructions

Consumer Support Troubleshooting Tips Care and Cleaning

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Food does not bake

 

Oven controls improperly set.

• See the using the oven section.

or roast properly

 

 

 

 

Rack position is incorrect,

• See the using the oven section.

 

 

 

 

or the rack is not level.

 

 

 

 

 

 

Incorrect cookware or cookware • See the using the oven section.

 

 

of improper size being used.

 

 

 

 

 

 

 

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

Clock and timer do

 

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may

• Replace the fuse, or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

• See the using the clock and timer section.

 

 

 

 

 

 

Control is in Energy Saver

• See the Energy Saver Mode section.

 

 

Mode.

 

 

 

 

 

Oven light does

 

light bulb is loose or defective.

• Tighten or replace the bulb.

not work

 

 

 

 

Switch operating light

• Call for service.

 

 

 

 

is broken.

 

 

 

 

 

Food does not

 

Door not open to the broil stop

• See the using the oven section.

broil properly

 

position as recommended.

 

 

 

 

 

 

 

Oven controls improperly set.

• Make sure you touch the Broil Hi/Lo pad.

 

 

 

 

 

 

Improper rack position

• See the broiling Guide.

 

 

being used.

 

 

 

 

 

 

 

Cookware not suited

• For best results, use a pan designed for broiling.

 

 

for broiling.

 

 

 

 

 

 

 

In some areas the power

• Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

• Broil for the longest period of time recommended

 

 

 

 

 

 

in the broiling Guide.

 

 

 

 

Oven temperature too

 

Oven thermostat

• See the Adjust the oven thermostat—Do it yourself!

hot or too cold

 

needs adjustment.

section.

 

 

 

 

Oven will not work

 

Plug on range is not

• Make sure electrical plug is plugged into a live,

 

completely inserted in

properly grounded outlet.

 

 

the electrical outlet.

 

 

 

 

 

 

 

A fuse in your home may

• Replace the fuse or reset the circuit breaker.

 

 

be blown, or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

• See the using the oven section.

 

 

 

 

 

 

Door left in the locked

• If necessary, allow the oven to cool; then unlock

 

 

position.

the door.

 

 

 

 

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GE JBP28DRCC Food does not bake Oven controls improperly set, Or roast properly Rack position is incorrect, Broiling Guide