Safety Instructions

Operating Instructions

Consumer Support Troubleshooting Tips Care and Cleaning

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Display flashes “bAd”

 

The installed connection

• Contact installer or electrician to correct miswire.

then “linE” with a

 

from the house to the unit

 

loud tone

 

is miswired.

 

 

 

 

 

 

Display goes blank

 

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

 

 

blown, or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

 

The clock is turned off from

• See the using the clock and timer and/or the Energy

 

 

showing in the display.

Saver Mode section.

 

 

 

 

 

Display flashes

 

Power failure.

• Reset the clock.

 

 

 

 

 

Unable to get the

 

Oven control pads were

• The Bake and Broil Hi/Lo pads must be touched

display to show “SF”

 

not pressed properly.

at the same time and held for 3 seconds.

 

 

 

 

 

Power outage,

 

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

 

it by touching the Clear/Off pad, setting the clock

 

 

 

 

and resetting any cooking function.

 

 

 

 

 

“Burning” or “oily”

 

This is normal in a new oven

• To speed the process, set a self-clean cycle for a

odor emitting from

 

and will disappear in time.

minimum of 3 hours. See the using the self-cleaning

the vent

 

 

 

oven section.

 

 

 

 

 

Strong odor

 

An odor from the insulation

• This is temporary.

 

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

 

Drawer does not slide

 

The drawer is out of

• Fully extend the drawer and push it all the way in.

smoothly or drags

 

alignment.

See the Care and cleaning of the range section.

 

 

 

 

 

 

 

Drawer is overloaded or load

• Reduce weight. Redistribute drawer contents.

 

 

is unbalanced.

 

 

 

 

 

 

Warming/lower oven

 

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

drawer will not work

 

blown, or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

 

Controls improperly set.

• See the warming drawer section.

 

 

 

 

 

Excessive condensation

 

liquid in drawer.

• Remove liquid.

in the drawer

 

 

 

 

 

Uncovered foods.

• Cover food with lid or aluminum foil.

 

 

 

 

 

 

 

 

Temperature setting too high.

• Reduce temperature setting.

 

 

 

 

Food dries out in the

 

Moisture escaping.

• Cover food with lid or aluminum foil.

warming/lower oven

 

 

 

 

 

Drawer not fully closed.

• Push drawer in until latch engages.

drawer

 

 

 

 

 

 

 

 

 

Fan Noise

 

A convection fan will turn on

• This is normal operation of the convection fan.

 

for 10 seconds during the oven

 

preheat cycle of the convection

 

 

bake and then turn off.

 

 

 

 

 

 

 

After oven is preheated,

• This is normal operation of the convection fan.

 

the convection fan will run

 

36

continuously in one direction during convection baking.

Page 36
Image 36
GE JBP28DRCC Display flashes bAd Installed connection, Unable to get Oven control pads were, Clock flashes, Vent