THE PROBLEM SOLVER

 

(continued)

 

 

PROBLEM

POSSIBLE CAUSE

 

 

Glass Cooktop Models

 

(continued)

 

 

 

FOODS COOK SLOWLY

Improper cookware being used. Pan bottoms should be flat, fairly heavy weight

 

and the same diameter as the surface unit selected.

 

 

TINY SCRATCHES

. Incorrect cleaning methods have been used, cookware with rough bottoms

(may appear as cracks) OR

has been used, or coarse particles (salt or sand) were between the cookware

ABRASIONS ON GLASS

and the surface of the cooktop. Use recommended cleaning procedures, be sure

COOKTOP SURFACE

cookware bottoms and cookware are clean before use, and use cookware with

 

smooth bottoms. Tiny scratches are not removable but will become less visible

 

in time as a result of cleaning.

 

 

METAL MARKINGS

Do not slide aluminum cookware across the surface. IJse the recommended

(may appear as scratches)

cleaning procedure to remove marks.

 

Incorrect cleaning materials have been used or encrusted boilovers or grease

 

spatters remain on the surface. Use a razor scraper and the recommended

 

cleaning procedure.

 

 

DARK STREAKS

. Use a razor scraper and recommended cleaning procedure.

OR SPECKS

 

 

 

AREAS OF

Marks from aluminum and copper pans as well as mineral deposits from

DISCOLORATION

water or food can be removed with Cook Top Cleaning Creme.

ON COOKTOP

 

 

 

HOT SUGAR MIXTURES/

See the Glass Ceramic Cooktop Cleaning section.

PLASTIC MELTED TO

 

THE SURFACE

 

 

 

FREQUENT CYCLING

c Incorrect cookware used. Use only flat cookware to minimize cycling.

OFF AND ON OF

 

SURFACE UNITS

 

 

 

If you need more help.. call, toll free:

GE Answer Center”

800.626.2000

consumer information service

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GE JBP80 warranty Problem Solver