Instructions Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Top burners do not light

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

or do not burn evenly

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

 

Burner holes on the side or

Remove the burners (on models with standard twin

 

 

around the top of the burner

burners) or burner heads (on models with sealed

 

 

may be clogged.

burners) or burner caps on spill-proof models, and clean

 

 

 

 

them with a sewing needle or twist-tie. Make sure you do

 

 

 

 

not enlarge the holes. On spill-proof models, check the

 

 

 

 

electrode area for burned-on food or grease.

 

 

 

 

 

 

 

Improper burner assembly.

Make sure the drip pans are installed correctly.

 

 

 

 

See the Care and cleaning of the range section.

 

 

 

 

Burner flames very

 

Improper air to gas ratio.

If range is connected to LP gas, contact the person

large or yellow

 

 

 

who installed your range or made the conversion.

 

 

 

 

Surface burners light

 

The oven gas shut-off valve

To check the oven gas shut-off valve on standard

but oven does not

 

may have accidentally been

twin burner models, raise the cooktop and look

 

 

moved during cleaning or

for the gas shut-off lever at the extreme right rear

 

 

moving.

corner. (Standing pilot models do not have a gas

 

 

 

 

shut-off valve on the regulator.) Follow the directions

 

 

 

 

in box A or B that match your regulator type.

Installation

Lever is shown closed.

A

PULL TO OPEN.

 

Standard twin burner models

Lever is shown closed.

B

PULL TO OPEN.

 

Standard twin burner models

Troubleshooting Tips

To check the oven gas shut-off valve on sealed burner models, remove the storage drawer or warming drawer (see the Care and cleaning of the range section) and look for the gas shut-off lever at the back of the range. Follow the directions in box A or B that match your regulator type.

Service

A

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

B

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

Customer

Florescent top light

Fluorescent bulb is loose

Adjust or replace.

does not work

or defective.

 

 

 

 

 

Switch operating the light

Call for service.

 

is broken.

 

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GE JGBP35, JGBP79, JGBP85, JGBP86, JGBP90 manual Before You Call For Service…