Operating Instructions
44
Safety InstructionsInstallation InstructionsTroubleshooting TipsCustomer Service
Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem Possible Causes What To Do
Top burners do not light
Plug on range is not completely Make sure electrical plug is plugged into a live, properly
or do not burn evenly
inserted in the electrical outlet. grounded outlet.
Burner holes on the side or Remove the burners (on models with standard twin
around the top of the burner burners) or burner heads (on models with sealed
may be clogged. burners) or burner caps on spill-proof models, and clean
them with a sewing needle or twist-tie. Make sure you do
not enlarge the holes. On spill-proof models, check the
electrode area for burned-on food or grease.
Improper burner assembly. Make sure the drip pans are installed correctly.
See the
Care and cleaning of the range
section.
Burner flames very
Improper air to gas ratio. If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve To check the oven gas shut-off valve on standard
but oven does not
may have accidentally been twin burner models, raise the cooktop and look
moved during cleaning or for the gas shut-off lever at the extreme right rear
moving. corner. (Standing pilot models do not have a gas
shut-off valve on the regulator.) Follow the directions
in box
A
or
B
that match your regulator type.
To check the oven gas shut-off valve on sealed burner
models, remove the storage drawer or warming
drawer (see the
Care and cleaning of the range
section)
and look for the gas shut-off lever at the back of the
range. Follow the directions in box
A
or
B
that match
your regulator type.
Florescent top light
Fluorescent bulb is loose Adjust or replace.
does not work
or defective.
Switch operating the light Call for service.
is broken.
Lever is
shown closed.
PULL TO OPEN.
Lever is
shown closed.
PULL TO OPEN.
Lever is shown closed.
PULL TO OPEN.

A

Sealed burner models Sealed burner models

B

A

Standard twin burner models
Lever is shown closed.
PULL TO OPEN.
Standard twin burner models

B