Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Customer Service
Before You Call For Service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do | |
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Oven will not |
| The oven temperature is too | • Allow the range to cool to room temperature and | |
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| high to set a | reset the controls. | |
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| Oven controls improperly set. | • See the Using the | |
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| On models with a door latch, | • Make sure you move the door latch handle all the | |
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| the oven door is not in the | way to the right. | |
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| locked position. |
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“Crackling” or |
| This is the sound of the | • This is normal. | |
“popping” sound |
| metal heating and cooling |
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| during both the cooking and |
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| cleaning functions. |
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Excessive smoking |
| Excessive soil. | • Press the CLEAR/OFF pad. Open the windows to | |
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| rid the room of smoke. Wait until the LOCKED DOOR |
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| light goes off. Wipe up the excess soil and reset the |
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| clean cycle. |
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Oven door will not open |
| Oven too hot. | • Allow the oven to cool below locking temperature. | |
after a clean cycle |
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Oven not clean after a |
| Oven controls not properly set. | • See the Using the | |
clean cycle |
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| Oven was heavily soiled. | • Clean up heavy spillovers before starting the clean | ||
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| cycle. Heavily soiled ovens may need to |
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| again or for a longer period of time. |
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“LOCK DOOR” flashes |
| The | • Close the oven door. | |
in the display |
| selected but the door is not |
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| closed. |
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LOCKED DOOR light |
| The oven door is locked | • Press the CLEAR/OFF pad. Allow the oven to cool, | |
is on when you want |
| because the temperature | and then, on models with a door latch, unlock | |
to cook |
| inside the oven has not | the door. | |
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| dropped below the |
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| locking temperature. |
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| On models with a door latch, | • The latch may have been moved, even if only slightly, | |
letter” flash in the display |
| if a function error code appears | from the locked position. Make sure the latch is moved | |
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| during the | to the right as far as it will go. | |
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| check the oven door latch. |
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| You have a function error code. | • Press the CLEAR/OFF pad. Allow the oven to cool for one | |
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| hour. Put the oven back into operation. |
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| If the function code repeats. | • Disconnect all power to the range for 5 minutes | |
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| and then reconnect power. If the function error |
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| code repeats, call for service. |
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Oven door will not |
| Oven is too hot. | • Allow the oven to cool below locking temperature. | |
unlock (on models with |
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| Do not lock the door with the door latch except when |
a door latch) |
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| using the |
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