HELP US HELP YOU…

Read this guide carefully.

It is intended to help you operate and maintain your new range properly.

Keep it handy for answers to your questions.

If you don’t understand something or need more help, call:

GE Answer Center® 800.626.2000

24 hours a day, 7 days a week

Write down the model and serial numbers.

Depending on your range, you’ll find the model and serial numbers on a label on the front of the range, behind the kick panel or storage drawer.

These numbers are also on the Consumer Product Ownership Registration Card that came with your range. Before sending in this card, please write these numbers here:

 

 

 

Model Number

 

Serial Number

Use these numbers in any correspondence or service calls concerning your range.

If you received a damaged range…

Immediately contact the dealer (or builder) that sold you the range.

Save time and money. Before you request service…

Check the Problem Solver in the back of this guide. It lists causes of minor operating problems that you can correct yourself.

WARNING

• ALL RANGES CAN TIP

INJURY TO PERSONS COULD RESULT

INSTALL ANTI-TIP

DEVICES PACKED

WITH RANGE

• SEE INSTALLATION INSTRUCTIONS

CANADIAN GAS ASSOCIATION

WARNING: If the information in this guide is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

Installation and service must be performed by a qualified installer, service agency or the gas supplier.

IF YOU NEED SERVICE

To obtain service, see the Consumer Services page in the back of this guide.

To obtain replacement parts, contact GE/Hotpoint Service Centers.

We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help.

FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the details—including your phone number— to:

Manager, Consumer Relations GE Appliances

Appliance Park Louisville, KY 40225

FINALLY, if your problem is still not resolved, write: Major Appliance Consumer Action Program

20 North Wacker Drive Chicago, IL 60606

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GE JGBP38 installation instructions Help US Help YOU…, If YOU Need Service