GE JGBP99 Problem, Possible Causes, What To Do, Oven light does not work, Oven door will not open

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Problem	Possible Causes		What To Do
Food does not		Oven controls improperly set.	• Make sure you touch the BROIL HI/LO pad.
broil properly
		Oven door not closed.	• See the Using the oven section.
		Improper shelf position	• See the Broiling Guide.
		being used.
		Food being cooked in a hot pan.	• Use the broiling pan and grid that came with your
			range. Make sure it is cool.
		Cookware not suited for broiling.	• Use the broiling pan and grid that came with your range.
		Aluminum foil used on the	• See the Using the oven section.
		the broiling pan and grid has
		not been fitted properly and
		slit as recommended.
		Oven bottom not securely	• See the Installation of the range section.
		seated in position.
Oven temperature		Oven thermostat	• See the Adjust the oven thermostat—Do it yourself! section.
too hot or too cold		needs adjustment.
Oven light does not work	Light bulb is loose or defective.		• Tighten or replace the bulb.
	Plug on range is not completely		• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.		grounded outlet.
Oven will not self-clean	The oven temperature is too		• Allow the range to cool to room temperature and
	high to set a self-clean operation.		reset the controls.
	Oven controls improperly set.		• See the Using the self-cleaning oven section.
	On models with a door latch,		• Make sure you move the door latch handle all the way
	the oven door is not in the		to the right.
	locked position.
“Crackling” or	This is the sound of the		• This is normal.
“popping” sound	metal heating and cooling
	during both the cooking and
	cleaning functions.
Excessive smoking	Excessive soil.		• Touch the CLEAR/OFF pad. Open the windows to rid
			the room of smoke. Wait until the LOCKED DOOR light
			goes off. Wipe up the excess soil and reset the
			clean cycle.
Oven door will not open	Oven too hot.		• Allow the oven to cool below locking temperature.
after a clean cycle
Oven not clean after	Oven controls not properly set.		• See the Using the self-cleaning oven section.
a clean cycle
	Oven was heavily soiled.		• Clean up heavy spillovers before starting the clean cycle.

Heavily soiled ovens may need to self-clean again or for a longer period of time.

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