Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

“LOCK DOOR” flashes

 

The self-clean cycle has been

Close the oven door.

in the display

 

selected but the door is not

 

 

 

closed.

 

 

 

 

 

LOCKED DOOR light

 

The oven door is locked

Touch the CLEAR/OFF pad. Allow the oven to cool and

is on when you want

 

because the temperature

then, on models with a door latch, unlock the door.

to cook

 

inside the oven has not

 

 

 

dropped below the

 

 

 

locking temperature.

 

 

 

 

 

Oven door will not

 

Oven is too hot.

Allow the oven to cool below locking temperature.

unlock (on models

 

 

Do not lock the door with the door latch except when

with a door latch)

 

 

using the self-clean feature.

 

 

 

 

“Door” appears in the

 

Self-cleaning cycle has been

Move the latch handle all the way to the right.

display (on models

 

selected but the latch handle

 

with a door latch)

 

was not moved all the way

 

 

 

to the right.

 

 

 

 

 

 

 

Latch handle was moved to the

Move the latch handle to the right only when setting

 

 

right but a program other than

the self-cleaning cycle.

 

 

self-cleaning was selected.

 

 

 

 

 

“F—and a number or

 

On models with a door latch,

The latch may have been moved, even if only slightly,

letter” flash in the display

 

if a function error code appears

from the locked position. Make sure the latch is moved

 

 

during the self-cleaning cycle,

to the right as far as it will go.

 

 

check the oven door latch.

 

 

 

 

 

 

 

You have a function error code.

Touch the CLEAR/OFF pad. Allow the oven to cool for

 

 

 

one hour. Put the oven back into operation.

 

 

 

 

 

 

If the function code repeats.

Disconnect all power to the range for 5 minutes

 

 

 

and then reconnect power. If the function error

 

 

 

code repeats, call for service.

 

 

 

 

Display goes blank

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

 

blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

The clock is in the

See the Special features of your oven control section.

 

 

black-out mode.

 

 

 

 

 

Display flashes

 

Power failure.

Reset the clock.

 

 

 

 

Unable to get the

 

Oven control pads were

The BAKE and BROIL HI/LO pads must be touched at

display to show “SF”

 

not touched properly.

the same time and held for 3 seconds.

 

 

 

 

Power outage,

 

Power outage or surge.

Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

it by touching the CLEAR/OFF pad, setting the clock and

 

 

 

resetting any cooking function.

 

 

 

Oven shelves are

 

The nickel shelves (if so equipped) Apply a small amount of vegetable oil to a paper

difficult to slide

 

were cleaned in a self-clean cycle.

towel and wipe the edges of the oven shelves with

 

 

The gray porcelain-coated shelves

the paper towel. Do not spray with Pam® or other

 

 

(if so equipped) were improperly

lubricant sprays.

 

 

cleaned.

 

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GE JGBP36 Lock Door flashes, Display, Locked Door light, Is on when you want, To cook, Oven door will not, Door appears

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