GE JGBP36, JGBP99, JGBP83 manual Before you call for service…, Problem, Possible Causes, What To Do

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
“LOCK DOOR” flashes	The self-clean cycle has been	• Close the oven door.
in the display	selected but the door is not
	closed.
LOCKED DOOR light	The oven door is locked	• Touch the CLEAR/OFF pad. Allow the oven to cool and
is on when you want	because the temperature	then, on models with a door latch, unlock the door.
to cook	inside the oven has not
	dropped below the
	locking temperature.
Oven door will not	Oven is too hot.	• Allow the oven to cool below locking temperature.
unlock (on models		Do not lock the door with the door latch except when
with a door latch)		using the self-clean feature.
“Door” appears in the	Self-cleaning cycle has been	• Move the latch handle all the way to the right.
display (on models	selected but the latch handle
with a door latch)	was not moved all the way
	to the right.
	Latch handle was moved to the	• Move the latch handle to the right only when setting
	right but a program other than	the self-cleaning cycle.
	self-cleaning was selected.
“F—and a number or	On models with a door latch,	• The latch may have been moved, even if only slightly,
letter” flash in the display	if a function error code appears	from the locked position. Make sure the latch is moved
	during the self-cleaning cycle,	to the right as far as it will go.
	check the oven door latch.
	You have a function error code.	• Touch the CLEAR/OFF pad. Allow the oven to cool for
		one hour. Put the oven back into operation.
	If the function code repeats.	• Disconnect all power to the range for 5 minutes
		and then reconnect power. If the function error
		code repeats, call for service.
Display goes blank	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit
	breaker tripped.
	The clock is in the	• See the Special features of your oven control section.
	black-out mode.
Display flashes	Power failure.	• Reset the clock.
Unable to get the	Oven control pads were	• The BAKE and BROIL HI/LO pads must be touched at
display to show “SF”	not touched properly.	the same time and held for 3 seconds.
Power outage,	Power outage or surge.	• Reset the clock. If the oven was in use, you must reset
clock flashes		it by touching the CLEAR/OFF pad, setting the clock and
		resetting any cooking function.
Oven shelves are	The nickel shelves (if so equipped) • Apply a small amount of vegetable oil to a paper
difficult to slide	were cleaned in a self-clean cycle.	towel and wipe the edges of the oven shelves with
	The gray porcelain-coated shelves	the paper towel. Do not spray with Pam® or other
	(if so equipped) were improperly	lubricant sprays.
	cleaned.

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