GE JGBP83, JGBP99, JGBP36 manual Before you call for service…, Problem, Possible Causes, What To Do

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Top burners do not light	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
or do not burn evenly	inserted in the electrical outlet.	grounded outlet.
	Burner hole or slits on the side	• Remove the burner heads and clean them. Check the
	of the burner may be clogged.	electrode area for burned-on food or grease. See the
		Care and cleaning of the range section.
	Improper burner assembly.	• Make sure the burner parts are installed correctly.
		See the Care and cleaning of the range section.
Burner flames very	Improper air to gas ratio.	• If range is connected to LP gas, contact the person
large or yellow		who installed your range or made the conversion.
Surface burners light	The oven gas shut-off valve	• To check the oven gas shut-off valve, remove the storage
but oven does not	may have accidentally been	drawer or warming drawer (see the Care and cleaning
	moved during cleaning or	of the range section) and look for the gas shut-off lever
	moving.	at the back of the range.

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

Control signals after	You forgot to enter a bake	• Touch the BAKE pad and desired temperature or
entering cooking time	temperature or cleaning time.	the SELF CLEAN pad and desired clean time.
or start time
Clock and timer	Plug on range is not completely	• Make sure electrical plug is plugged into a live,
do not work	inserted in the electrical outlet.	properly grounded outlet.
	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit breaker
	tripped.
	Oven controls improperly set.	• See the Using the clock and timer section.
Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
	Shelf position is incorrect.	• See the Using the oven section.
	Incorrect cookware or cookware	• See the Using the oven section.
	of improper size being used.
	Oven thermostat needs	• See the Adjust the oven thermostat—Do it yourself! section.
	adjustment.
	Clock not set correctly.	• See the Using the clock and timer section.
	Aluminum foil used improperly	• See the Care and cleaning of the range section.
	in the oven.
	Oven bottom not securely	• See the Installation of the range section.
	seated in position.

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