GE JKP45WP, JKP44GP warranty Questions?, Use This Problem Solver

Questions?

-- Use This Problem Solver

PROBLEM

OVEN WILL

NOT WORK

OVEN LIGHT DOES NOT WORK

OVEN DOES NOT COOK PROPERLY

OVEN WILL NOT SELF-CLEAN

POSSIBLE CAUSE AND REMEDY

•The circuit breaker in your house has been tripped, or a fuse has been blown.

•Oven controls not properly set.

•Light bulb is loose or defective. Tighten or replace.

•Control panel is broken. Call for service.

•Aluminum foil being used improperly in oven.

°Oven vent blocked,

•Oven shelf not level.

•Incorrect cookware being used. Check the Baking Guide for cookware tips.

•Clock set incorrectly.

•Controls set incorrectly. Review each cooking section.

•Shelf position is incorrect. Check Baking, Roasting and Broiling Guides.

.Oven temperature is too high to set self-clean operation. Allow the oven to cool to room temperature and reset the controls.

• Probe is in oven.

OVEN DOOR WILL NOT OPEN

OVEN NOT CLEAN AFTER CLEAN CYCLE

•Oven must cool below locking temperature (approximately 30 minutes after the clean -- cycle is complete).

•Oven controls not set properly.

•Heavily soiled ovens require 3½ - to 4-hour Clean Time.

•Heavy spillovers should be cleaned up before starting clean cycle.

"door" APPEARS ON DISPLAY

"F-" AND A NUMBER FLASH ON DISPLAY

"OFF" APPEARS ON DISPLAY

• Oven door not closed after self-clean cycle selected.

•If "F-" and a number flash on display and the control beeps, this indicates a function error code, Press the CLEAPJOFF pad. Allow oven to cool for one hour. Put oven

back into operation. If function error code repeats, disconnect power to the oven. Call for service.

.Oven is too hot for Self-Clean.

•Bake or Broil attempted too soon after Self-Clean.

.Other oven is in Self-Clean.

•Child Lockout feature turned on.

If you need more help...call, toll free: GE Answer Center ®

800.626.2000

consumer information service

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