Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Oven will not start |
| A fuse in your home may be | • Replace fuse or reset circuit breaker. |
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| blown or the circuit breaker |
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| tripped. |
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| Power surge. | • Unplug the microwave oven, then plug it back in. |
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| Plug not fully inserted into wall | • Make sure the |
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| outlet. | into wall outlet. |
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| Door not securely closed. | • Open the door and close securely. |
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Control panel lighted, |
| Door not securely closed. | • Open the door and close securely. |
yet oven will not start |
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| START button not pressed after | • Press START. |
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| entering cooking selection. |
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| Another selection entered | • Press CLEAR/OFF. |
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| already in oven and CLEAR/OFF |
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| button not pressed to cancel it. |
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| Cooking time not entered after | • Make sure you have entered cooking time after pressing |
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| pressing TIME COOK. | TIME COOK. |
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| CLEAR/OFF was pressed | • Reset cooking program and press START. |
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| accidentally. |
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| Food weight not entered after | • Make sure you have entered food weight after selecting |
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| selecting AUTO DEFROST or | AUTO DEFROST or FAST DEFROST. |
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| FAST DEFROST. |
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| Food type not entered after | • Make sure you have entered a food type. |
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| pressing AUTO COOK. |
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CONTROL LOCKED |
| The control has been locked. | •Press and hold CLEAR/OFF for about 3 seconds |
appears on display |
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| to unlock the control. |
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| The temperature inside the | •This is normal. |
appears on display |
| oven is greater than 200°F. |
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| One of the sensor cooking | •These features will not operate when the oven is hot. |
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| pads was pressed when the |
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| temperature inside the oven |
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| was greater than 200°F. |
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Floor of the oven is warm |
| The cooktop light is located | •This is normal. |
even when the oven has |
| below the oven floor. When |
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not been used |
| light is on, the heat it produces |
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| may make the oven floor get warm. |
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You hear an unusual |
| You have tried to change | •Many of the oven’s features are preset and |
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| the power level when it is | cannot be changed. |
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| not allowed. |
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Oven emits a smoky odor |
| Oils on the stainless steel cavity | •This is normal. |
and gray smoke after |
| are burning off after using the |
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using the Bake feature |
| Bake feature the first few times. |
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