Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home may be

Replace fuse or reset circuit breaker.

 

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

Power surge.

Unplug the microwave oven, then plug it back in.

 

 

 

 

 

 

Plug not fully inserted into wall

Make sure the 3-prong plug on the oven is fully inserted

 

 

outlet.

into wall outlet.

 

 

 

 

 

 

Door not securely closed.

Open the door and close securely.

 

 

 

 

Control panel lighted,

 

Door not securely closed.

Open the door and close securely.

yet oven will not start

 

 

 

 

 

 

 

 

 

START button not pressed after

Press START.

 

 

entering cooking selection.

 

 

 

 

 

 

 

Another selection entered

Press CLEAR/OFF.

 

 

already in oven and CLEAR/OFF

 

 

 

button not pressed to cancel it.

 

 

 

 

 

 

 

Cooking time not entered after

Make sure you have entered cooking time after pressing

 

 

pressing TIME COOK.

TIME COOK.

 

 

 

 

 

 

CLEAR/OFF was pressed

Reset cooking program and press START.

 

 

accidentally.

 

 

 

 

 

 

 

Food weight not entered after

Make sure you have entered food weight after selecting

 

 

selecting AUTO DEFROST or

AUTO DEFROST or FAST DEFROST.

 

 

FAST DEFROST.

 

 

 

 

 

 

 

Food type not entered after

Make sure you have entered a food type.

 

 

pressing AUTO COOK.

 

 

 

 

 

CONTROL LOCKED

 

The control has been locked.

Press and hold CLEAR/OFF for about 3 seconds

appears on display

 

 

to unlock the control.

 

 

 

 

CAUTION—OVEN HOT

 

The temperature inside the

This is normal.

appears on display

 

oven is greater than 200°F.

 

 

 

 

 

 

 

One of the sensor cooking

These features will not operate when the oven is hot.

 

 

pads was pressed when the

 

 

 

temperature inside the oven

 

 

 

was greater than 200°F.

 

 

 

 

 

Floor of the oven is warm

 

The cooktop light is located

This is normal.

even when the oven has

 

below the oven floor. When

 

not been used

 

light is on, the heat it produces

 

 

 

may make the oven floor get warm.

 

 

 

 

 

You hear an unusual

 

You have tried to change

Many of the oven’s features are preset and

low-tone beep

 

the power level when it is

cannot be changed.

 

 

not allowed.

 

Oven emits a smoky odor

 

Oils on the stainless steel cavity

This is normal.

and gray smoke after

 

are burning off after using the

 

using the Bake feature

 

Bake feature the first few times.

 

 

 

 

 

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GE JVM1490WH Before you call for service…, Safety Instructions Operating Instructions, Problem Possible Causes What To Do

JVM1490SS, JVM1490WH specifications

The GE JVM1490WH and JVM1490SS are compact over-the-range microwave ovens that combine style, performance, and convenience. Designed for modern kitchens, these models offer a range of features tailored to meet the demands of busy households.

One of the standout characteristics of the JVM1490 series is its over-the-range design, which helps save valuable countertop space. These microwaves come with a sleek, streamlined appearance available in two finishes: white (JVM1490WH) and stainless steel (JVM1490SS), allowing you to choose a style that suits your kitchen décor.

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Additionally, the microwave includes a variety of one-touch cooking options, making it simple to prepare specific foods with just a press of a button. These options include functions for popular dishes such as popcorn, pizza, and baked potatoes, enhancing convenience for users.

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In summary, the GE JVM1490WH and JVM1490SS over-the-range microwaves feature a blend of style, efficiency, and cutting-edge technology. With their space-saving design, powerful cooking capabilities, and user-friendly features, they represent a smart choice for anyone looking to streamline their kitchen experience.