GSW 319594-000 manual Symptom Possible Causes Corrective Action

SYMPTOM	POSSIBLE CAUSE(S)			CORRECTIVE ACTION
Error 7	The self-diagnostic test found		1.	Cycle power to the water heater “OFF” for 10 seconds and then
	a problem with the gas valve			back “ON”.
	driver circuit.		2.	If the above step did not clear the error, the control must be
				replaced.
Error 8	The self-diagnostic test has		1.	Cycle the external power “OFF” for 10 seconds and then back “ON”.
	detected a problem with the		2.	If the above step does not clear the error, the control must be
	internal microcomputer.			replaced.
Error 9	The self-diagnostic test has		1.	Cycle the external power “OFF” for 10 seconds and then back “ON”.
	detected a problem with the		2.	If the above step does not clear the error, the control must be
	internal circuit.			replaced.
Error 10	Flame signal sensed out of		1.	Insure flame sensor ceramic insulator is not cracked.
	proper sequence.		2.	Turn power off for 10-20 seconds, and then on again to clear the
				error code.
			3.	Replace the control.
Error 11	The high temperature thermal		1.	Turn the power off for 10-20 seconds then on again to clear the
	cutoff is open.			error code.
			2.	Replace the control.
Error 12	The self-diagnostic test has		1.	Make sure that there are no objects leaning against the front of the
	detected one of the tempera-			control.
	ture adjust buttons stuck		2.	Lightly press and release each of the buttons once.
	closed.		3.	If the above actions do not clear the error, the control will continue
				to regulate water temperature at the last setting, but you will not be
				able to change settings unless you replace the control.
Error 13	The self-diagnostic test has		1.	Turn the power off for 10-20 seconds then on again to clear this
	detected that the water tem-			error code.
	perature sensor is either open		2.	If no wiring problems are found the control must be replaced.
	or short circuited.
Error 14	The self-diagnostic test found		1.	Check that all wiring is correct and that there are no open or short
	a problem with the Flammable			circuits.
	Vapour Wiring.
Error 15	The control detected the pres-		1. Check for and remove any sources of flammable vapours.
	ence	of flammable vapours	2.	Check the resistance of the FV sensor. If the resistance is more
	near	the appliance and		than 100K ohms replace the sensor.
	entered lockout.		3.	If the water heater is in operating condition replace the control.

Table 5 (cont’d) Intelli-VentTMSystem Error Codes.

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