
Troubleshooting
Problem | Cause | Solution |
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Flow indicator blinks when water | There is a leak in your household | Repair the leak. |
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is not being used. (Fig. 2) | plumbing system. |
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No | Electric cord is unplugged. | Plug in transformer. | (Fig. 1.) |
| No electric power at outlet. | Check power source. Make sure out- | |
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| let is not controlled by a switch. | |
| Defective transformer (fig. 3). | Test with volt meter for 12 VAC at | |
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| control. If less than 10 VAC or | |
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| greater than 14 VAC, replace trans- | |
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| former. |
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| Defective circuit board. | With 12 V AC present at control, | |
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| replace computer control. | |
| High ambient temperature. If tem- | See Enginerring Specifications, | |
| perature exceeds 120°F, display will | page 13. |
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| blank out. This does not affect the |
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| operation of the controller. |
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Appliance stays in regeneration. | Defective magnet disk. | Replace magnet disk. (See Fig. 8) | |
C4cle display remains "going to |
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| Foreign object in valve body. | Remove foreign objects from valve | |
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| body. (See Fig. 5) |
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| Broken valve assembly. Motor running. | Repair drive end cap. (See Fig. 8) | |
| Magnet disk not turning. |
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Excess water in brine tank. | Restricted, frozen or pinched drain line. | Remove restriction, thaw or straighten | |
| (See Fig. 1) | drain line.. |
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| Plugged brine line, brine line flow | Clean flow control, air check and | |
| control or air check (See Fig. 9) | brine line. (See Fig. 12) | |
| Plugged injector assembly. | Clean or replace injector assembly. | |
| (See Fig. 6) | Replace throat if removed. | |
| Sticking brine refill valve. (See Fig. 9) | Remove brine valve. Lubricate piston | |
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| with silicone grease and reassemble. | |
Not regenerating in proper sequence. | Defective magnet disk. | Replace magnet disk. (See Fig. 8) | |
| Defective controller. | Replace controller. | (See Fig. 3) |
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