Troubleshooting

Problem

Cause

Solution

 

 

 

 

 

Flow indicator blinks when water

There is a leak in your household

Repair the leak.

 

is not being used. (Fig. 2)

plumbing system.

 

 

No read-out in display.

Electric cord is unplugged.

Plug in transformer.

(Fig. 1.)

 

No electric power at outlet.

Check power source. Make sure out-

 

 

let is not controlled by a switch.

 

Defective transformer (fig. 3).

Test with volt meter for 12 VAC at

 

 

control. If less than 10 VAC or

 

 

greater than 14 VAC, replace trans-

 

 

former.

 

 

Defective circuit board.

With 12 V AC present at control,

 

 

replace computer control.

 

High ambient temperature. If tem-

See Enginerring Specifications,

 

perature exceeds 120°F, display will

page 13.

 

 

blank out. This does not affect the

 

 

 

operation of the controller.

 

 

Appliance stays in regeneration.

Defective magnet disk.

Replace magnet disk. (See Fig. 8)

C4cle display remains "going to

 

 

 

 

Foreign object in valve body.

Remove foreign objects from valve

 

 

body. (See Fig. 5)

 

 

Broken valve assembly. Motor running.

Repair drive end cap. (See Fig. 8)

 

Magnet disk not turning.

 

 

 

 

 

Excess water in brine tank.

Restricted, frozen or pinched drain line.

Remove restriction, thaw or straighten

 

(See Fig. 1)

drain line..

 

 

Plugged brine line, brine line flow

Clean flow control, air check and

 

control or air check (See Fig. 9)

brine line. (See Fig. 12)

 

Plugged injector assembly.

Clean or replace injector assembly.

 

(See Fig. 6)

Replace throat if removed.

 

Sticking brine refill valve. (See Fig. 9)

Remove brine valve. Lubricate piston

 

 

with silicone grease and reassemble.

Not regenerating in proper sequence.

Defective magnet disk.

Replace magnet disk. (See Fig. 8)

 

Defective controller.

Replace controller.

(See Fig. 3)

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Hague Quality Water Intl 63MAQ, 63BEQ warranty Let is not controlled by a switch