| Symptom |
| Possible Causes | Corrective Actions |
4. | Frequent pilot outage | A. | Pilot flame may be too | Clean and adjust the pilot flame for maximum flame impingement on |
| problem. |
| high, too low, or blowing | thermocouple. Follow lighting instructions carefully. |
|
|
| (high), causing pilot safety |
|
|
|
| to drop out. |
|
5. | The pilot and main | A. | No LP in the tank. | Check the LP (propane) tank. Refill the fuel tank. |
| burner extinguish while in |
|
|
|
| B. | Inner vent pipe is leaking | Check venting system for damage. Replace/repair improperly assembled | |
| operation. | |||
|
| exhaust gases back into | pipe sections. | |
|
|
| ||
|
|
| the system. |
|
|
| C. | Glass is too loose and | Replace glass panel assembly. |
|
|
| air tight packet leaks in |
|
|
|
| corners after usage. |
|
|
| D. | Bad thermopile or | Replace if necessary. |
|
|
| thermocouple. |
|
|
| E. | Improper vent cap | Check for proper installation and freedom from debris or blockage. |
|
|
| installation. |
|
6. | Glass soots. | A. | Flame impingement. | Adjust the log set so that the flame does not excessively impinge on it. |
|
| B. | Improper air shutter | Adjust the air shutter located on the control panel. |
|
|
| setting. |
|
|
| C. | Debris around air shutter. | Inspect the opening at the base of the burner. NO MATERIAL SHOULD BE |
|
|
|
| PLACED IN THIS OPENING. |
7. | Flame burns blue and lifts | A. | Insufficient oxygen being | Ensure that the vent cap is installed properly and free of debris. |
| off burner. |
| supplied. | Ensure that the vent system joints are tight and have no leaks. |
|
|
|
| |
|
|
|
| Ensure that no debris has been placed at the base of, or in the area of the |
|
|
|
| air holes in the center of, the base pan beneath the burner. |
|
|
|
| Ensure that the glass is tightened properly on the appliance, particularly on |
|
|
|
| top corners. |
Heatilator • Novus | 35 |
