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Troubleshooting

Check to see the following before asking for a repair. If the suggested solution still cannot restore the DVD video camera/recorder to normal, do not attempt to repair it yourself, but consult your dealer.

Power supplies

Symptom

Cause and Correction

Reference

page

 

 

Battery cannot be

Is the ambient temperature too low or too high?

 

charged.

Charge the battery at 10 – 30ºC.

 

 

 

 

 

Is the battery abnormally hot?

 

 

Remove the battery, leave it for a while to cool down, then charge

 

 

it.

 

 

 

 

 

Is the DC power cord connected to AC adapter/charger? Unplug

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it.

 

 

 

 

 

 

Has the battery been unused for a long time?

 

 

Remove the battery, and then reattach it. If the battery is still not

 

 

charged, it may be dead: Purchase a new one.

 

 

If the battery does not charge after you try the above four

 

 

procedures, it may be dead: Purchase a new battery.

 

 

 

 

Battery weakens fast

Are you using the DVD video camera/recorder where the

 

 

temperature is low?

 

 

A fully charged battery (DZ-BP14S/DZ-BP7S/DZ-BP14SW/DZ-

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BP7SW) may be discharged sooner than usual at low

 

 

temperatures. Keep extra batteries on hand.

 

 

 

 

 

Battery may be dead.

 

 

The performance of battery will deteriorate if it is used for an

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extended period of time or frequently: Purchase a new battery.

 

 

 

 

The CHARGE indicator

Is the ambient temperature too low or too high?

 

on AC adapter/charger

Charge the battery in environment where the temperature is 10 –

 

is blinking.

30ºC.

 

 

The battery has possibly discharged excessively. Continue

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charging: After a while, the battery will be charged to the

 

 

specified voltage, and the CHARGE indicator will light. Then the

 

 

battery charge will be completed normally.

 

 

 

 

Power turns off

Is battery charged?

 

immediately after being

Charge it.

 

turned on.

 

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When power is turned

 

 

 

on, the LCD screen will

 

 

turn on and off.

 

 

 

 

 

Power goes off

Is Power Save set to “On”?

 

unexpectedly.

If the powered DVD video camera/recorder is left for as long as 5

 

 

minutes without recording or playback with “Power Save: On”

 

 

specified, it will automatically turn off to save battery power. To

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restart recording in this case, set the power switch to “OFF” and

 

 

then set it to “O”. You can also specify “Power Save: Off” to stop

 

 

automatic power off.

 

 

 

 

Power cannot be turned

Detach the battery or AC adapter/charger once, and then press

 

off.

the RESET button of DVD video camera/recorder: Reattach a

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power supply to DVD video camera/recorder before turning it on

 

 

 

again.

 

 

 

 

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Hitachi DZ-MV730E, DZ-MV750E, DZ-MV780E Troubleshooting, 164, Power supplies, Symptom Cause and Correction Reference