When the DVD video camera/recorder is connected to PC:

 

 

 

English

Symptom

Cause and Correction

Reference

 

page

 

 

 

 

No drive icon appears

The DVD video camera/recorder is not turned on.

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on PC.

Check the power supply.

 

 

 

 

 

 

 

 

Turn PC off and then disconnect the PC connection cable. Turn

 

 

PC on again, and then use the PC connection cable to connect

 

 

the DVD video camera/recorder to PC.

 

 

 

 

 

 

 

Make sure the PC connection cable is completely plugged into

 

 

this DVD video camera/recorder.

 

 

 

 

 

 

 

 

Error occurs in playback

If error occurs with USB connection, the transfer rate is not

 

 

of DVD video camera/

sufficient. It is recommended that you use a USB terminal

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recorder on PC.

conforming to USB2.0 when connecting the DVD video camera/

 

 

 

 

recorder.

 

 

 

 

 

 

Application is not

Turn the PC and DVD video camera/recorder off, and try again.

 

normally run on PC.

 

 

 

 

 

 

 

 

 

Error occurs during

The temperature of DVD video camera/recorder is too high due

 

 

writing to disc.

to continuous operation.

 

 

 

Disconnect the DVD video camera/recorder from PC once,

 

 

remove the disc from the DVD video camera/recorder, and then

 

 

 

 

 

turn it off. After a few moments, connect them again and write to

 

 

 

a brand-new disc.

 

 

 

 

 

 

Transfer of images

Connect the DVD video camera/recorder to another USB terminal

 

 

stops.

of PC. If your PC is a desktop type, it is recommended that you

 

 

use USB terminal on the back of PC. If you are using USB2.0

 

 

extended card, it is also recommended that you install the newest

 

 

 

version driver provided by each USB2.0 card maker.

 

 

 

 

 

 

DVD-RAM/R drive built

This problem may be solved if the software related to DVD-RAM/

 

 

into PC cannot be used

R of your PC is upgraded, or if the UDF driver is uninstalled.

 

 

after the provided

However, with Windows® Me / 2000 Professional, uninstalling the

 

software has been

UDF driver will make it impossible for the JPEG stills recorded on

 

 

 

installed.

DVD-RAM of this DVD video camera/recorder to be read by the

 

 

 

PC.

 

 

 

 

 

 

DVD-R disc cannot be

DVD-MovieAlbumSE does not support playback or data read on

 

 

played back on DVD-

DVD-R disc: Use generally available DVD video playback

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MovieAlbumSE.

software to play back DVD-R disc on PC.

 

 

 

 

 

 

Error appears when

Make sure that your PC display adapter (video card) conforms to

 

 

starting DVD-

DirectX8.1.

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MovieAlbumSE.

 

 

 

 

 

 

 

Video written to hard

DVD-MovieAlbumSE cannot edit DVD-VR data stored on hard

 

 

disk of PC cannot be

disk of PC: Copy the data to another DVD-RAM disc and then

 

edited on DVD-

edit it.

 

 

 

MovieAlbum copy tool.

 

 

 

 

 

 

 

Movies are not

Make sure the power switch of this DVD video camera/recorder is

 

recognised by

set to “O” or “N”.

 

application in PC.

 

 

 

 

 

 

 

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Hitachi DZ-GX20E, DZ-MV730E 167, When the DVD video camera/recorder is connected to PC, Symptom Cause and Correction