13

Clearing blockages

Disconnect cleaner from electrical

outlet.

Low suction or pick up may be due to a
blockage in the system. Refer to the fol-
lowing steps to check for blockages
continuing with each step until the
blockage is found:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Check fullness of dirt cup and filter
assembly; empty cup and clean filters if
needed.

4-2

D
A
C
B

Check airflow path

4. Plug cleaner in and turn ON. Check
for suction at end of hose (B).
a. If there is suction, continue with
step 5.

4-3

E

Checking under bottom plate

6. Turn cleaner OFF and unplug.
7. Remove bottom plate, belt and agita-
tor (see “The belt” section).
Look into opening (E) for blockages and
remove.
8. Remove agitator shield (see Fig. 3-21)
and remove any loose debris which may
have accumulated under it.

4-1

Check dirt duct

2. Remove dirt cup, look in duct (A).
3. Clear blockage from dirt duct.
4. If you have aproblem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse or tripped breaker
•
Replace fuse or reset breaker
• Thermal protector activated
•
Allow cleaner to cool for 30 minutes
(this will reset the thermal protector)
(see pg. 12).
Prob
Problem: Cleaner won’t pick up
Possible cause
Possible solution
• Broken or worn belt
•
Replace belt
• Agitator brush roll worn
•
Replace brush roll
• Dirt cup full
•
Empty cup
• Incorrect carpet height setting
•
Move nozzle control knob to lower
setting
• Blockage in air flow passage
•
Clear blockage
• Pleated filter clogged
•
Clean pleated filter by either tapping
the side of the dirt cup or removing the
filter as described in the “Filter assem-
bly” section
• Pre-filter clogged
•
Clean pre-filter as described in “Filter
assembly” section
• Dirt cup not properly installed
•
Position dirt cup properly and snap in
place (Fig. 3-4)
• Dirt cup lid not positioned properly
or missing
•
Ensure that dirt cup lid is properly
positioned
• Filter assembly not installed
properly
•
Ensure that pre-filter assembly and
pleated filter are positioned properly
(Figs. 3-9 to 3-10)
Problem: Cleaner hard to push
Possible cause
Possible solution
•Incorrect carpet height setting
•
Move nozzle control knob to a
higher setting
Problem: Cleaning tools won’t pick up
Possible cause
Possible solution
•Dirt cup not properly installed
3) Look into (D) and remove block-
age.
5. Check connection at hose tube (C);
remove any blockage.
•
Position dirt cup properly and snap in
place (Fig. 3-4)
• Blockage in hose
•
Clear blockage
Problem: Visible dirt leaking through
final filter
Possible cause
Possible solution
•Filter assembly not installed
properly
•
Ensure that pre-filter assembly and
pleated filter are positioned properly
Problem: Smoky/burning smell
detected
Possible cause
Possible solution
•Belt broken or stretched
•
Replace agitator brush roll belt as
described in Figs. 3-18 through 3-23 in
the Maintenance section.
b. If there is no suction, check for
blockage in hose and dirt tube as
follows:
1) DIsconnect hose from dirt duct
(D) by reversing procedure for
“Attach hose” (Fig. 1-8 and 1-9).
2) Clear out hose.