Hardware service

The warranty for the HP LaserJet 1010 series printer varies depending on the date and country/region of purchase.

For products that require service under the warranty, customers should call the customer support center in their country/region. See How to contact HP for more information. Hewlett-Packard will choose one of the following methods to fulfill the warranty:

Repair the product.

Provide customer-replaceable parts for the customer to repair the unit.

Replace the product with a remanufactured unit.

Replace the product with a new or remanufactured product of equal or greater functionality.

Refund the purchase price.

Require that the customer return the unit to an authorized service provider.

ENWW

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HP 1015 manual Hardware service